Upward Mobility Mentor

Mobility Mentor

Urban League of Rochester Rochester, NY, NY

Description

Status: Full-Time

Reports to: Director of Family Services

Pay Rate: $22 - $24 per hour

Job Summary

The Urban League of Rochester seeks a full-time Mobility Mentor to provide mobility mentoring and motivational interviewing for clients of the Mobility Mentoring Program.

Job Responsibilities

• Assist the Director of Family Services with the completion of monthly, quarterly, and annual reports as requested by the Program Planning, Research and Evaluation Department.
• Participate in the recruitment of clients to take part in the Mobility Mentoring Program
• Work directly with clients in the Mobility Mentoring Program, as assigned by the Director of Family Services. This includes conducting intake appointments, developing life plans, motivational interviews, proving referrals, and client follow-up.
• Participate in case conferencing.
• Participate in training and orientation.
• Maintain client files as instructed by the Director of Family Services.
• Establish and maintain rapport with appropriate referral organizations / program partners - follow-up and monitor referrals
• Attend Urban League of Rochester functions and events.
• Perform other duties as may be assigned by the Director of Family Services.

 Requirements

• Requires a minimum of a bachelor's degree with a background in case management, mobility mentoring, or motivational interviewing.
• Knowledge of mobility mentoring is required; knowledge of case management is preferred.
• Reliable transportation required. 
• Requires 2+ years of experience in client interactions.
• Experience in civic engagement, financial planning preferred.
• Demonstrated ability to independently meet deadlines and fulfill requirements from supervisors.
• Excellent written and oral communication skills.
• Bilingual in English and Spanish preferred to support communication with a diverse client population.
• Capacity to manage multiple projects and assignments, often with competing deadlines.
• Strong organizational skills, attention to detail, and ability to meet deadlines.
• Knowledge of the dynamics of race and class within the political economy of contemporary urban America.
• Competency with Microsoft Office, including Word, Access, and Excel.
• Must be able to handle stressful situations in a calm and professional manner.

The Urban League of Rochester is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender identity or expression, sexual orientation, national origin, genetics, ability, age, or veteran status.