$17.25 - 17.25 hourly
Number of Applicants
:000+
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Position: Customer Service Representative
Location: Long Island City, NY 11102
Contract Duration: 6 months (temp to perm)
Working Schedule: Monday to Friday (8hrs/day - 40hrs/week)
- Possible schedule: 8am to 5pm; 8:30 am to 5:30 pm; 9am to 6pm (candidate must be flexible)
Essential Duties and Responsibilities:
➢ Conduct one-on-one and group outreach presentations to recipients and community members.
➢ Present program education and enrollment options to recipients.
➢ Present managed care options to recipients and assist them in using their health care and dental plans.
➢ Maintain positive relationships with county staff, state agencies, community groups and recipients.
➢ Complete direct data entry into designated internal automated systems in accordance with project policies and procedures.
➢ Conduct outreach including phone calls, home visits and community presentations in the field in accordance with project policy and procedures (75% of the time).
➢ Establish and maintain knowledge of community and participate in community events, health fairs, and other activities as needed.
➢ Assist other Outreach Counselors and other team members with management and completion of daily duties.
Minimum Requirements:
➢ High School diploma / GED
➢ 2 professional references (must be supervisor / manager with their active numbers or email)
➢ Bilingual Spanish (fluently)
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