US Clinic Coordinator - Onsite

Snapscale is looking for a skilled US Clinic Coordinator to join our team and play a key role in ensuring a seamless patient experience. If you have strong communication skills, attention to detail, and a passion for healthcare, we’d love to hear from you!

Key Responsibilities:

• Verify patient benefits and insurance coverage
• Reactivate past patients and maintain engagement
• Answer inbound calls and assist with inquiries
• Follow up on appointment confirmations and reminders
• Make outbound calls to leads and potential patients
• Schedule and reschedule patient appointments efficiently
• Manage electronic medical records (EMR)
• Monitor and oversee the clinic’s virtual kiosks

Perks:

• Health Maintenance Organization (HMO)
• Up to PHP 35K package (depending on relevant years of experience)
• Government-mandated benefits
• 13th month pay
• Night differential pay
• Transportation allowance
• Perfect attendance bonus
• Other employee incentives
• Yearly salary increase
• Free lunch everyday
• Opportunities for career growth and development
• Fun and supportive working environment

Site Location:

• Davao Site - 4F & 5F, La Cima Building, JLN, 2, Palma Gil St, Poblacion District, Davao City

• Must have experience working with US-based clinics and/or health insurance companies
• Must have experience in EMR, EHR, insurance verification, patient confirmation, and inbound calling
• Experience in medical billing and coding is a plus!
• Soft skills such as empathy are essential as you may be talking to people who have medical issues
• Proficient in both written and verbal English
• Organized and detail-oriented
• Must be willing to work onsite