[US DC] Senior Manager, Planning Excellence

We seek a Senior Manager, Planning Excellence to elevate planning capabilities through scalable data solutions, process optimization, and strategic insight generation. The Senior Manager, Planning Excellence is responsible for defining and leading the roadmap for planning analytics, tools, and reporting infrastructure across the Factor network. The ideal candidate brings a strong blend of analytical expertise, strategic thinking, and leadership capability, with a proven ability to translate complex business needs into scalable solutions and influence senior stakeholders. 

You will…

• Own Planning Excellence Strategy and Roadmap: Define and drive the long-term vision for Planning Excellence, including tools, reporting infrastructure, and process optimization initiatives. Provide and manage cross-functional roadmaps in partnership with tech teams, ensuring alignment to business goals and measurable impacts. Establish scalable frameworks for planning metrics and reporting cadences across the network. 


• Lead Data-Driven Decision Making: Translate complex data into actionable insights and strategic recommendations for senior and executive leadership. Oversee development of reporting and analytical outputs that drive real-time visibility and proactive decision-making. Identify trends, risks, and opportunities through planning metrics to influence business decisions (waste, throughput, cooking trends,..). 


• Build Scalable Data Solutions: Oversee development and maintenance of critical planning tools, datasets, and systems. Drive evolution from static reporting to dynamic, user-friendly platforms and interfaces. Partner with tech teams to advance automation, advanced analytics, and machine learning applications. 


• Lead Cross-Functional Alignment: Act as the primary lead for Planning Excellence across Planning, Operations, Supply Chain, and Tech. Ensure alignment on data definitions, processes, and expectations to maintain integrity and consistency across the network.


• Develop & Lead a High-Performing Team: Manage and develop a team of analysts and managers, setting clear expectations and fostering ownership, accountability, and growth. Elevate team capabilities in analytics, problem-solving, and stakeholder communication. Ensure effective distribution of work across tool ownership, project evaluation, and strategic initiatives. 

You are…

• Agile & Results-Oriented: Thrive in a fast-paced environment with a self-starting and adaptable approach. Manage multiple priorities efficiently and demonstrate a strong sense of urgency to achieve positive outcomes.


• Ambitious & Collaborative: Bring an ambitious mindset and a passion for teamwork to the role. Embrace continuous learning and actively contribute to a positive and collaborative work environment.


• Data-Driven & Autonomous: Demonstrate a strong entrepreneurial spirit and intellectual curiosity. Utilize data analysis skills to solve complex problems and make data-driven recommendations with minimal supervision.


• Detail-Minded & Effective Communicator: Translate complex data and insights into clear, concise communication for both technical and non-technical audiences, ensuring meticulous and organized work.


• Analytical Problem Solver: Leverage your analytical skills and data curiosity to identify process improvements, proactively troubleshoot issues, and generate data-driven solutions for operational excellence.


• Collaborative Change Agent: Clearly communicate complex data findings in both written and visual formats for diverse audiences. Champion data-driven innovation by collaborating effectively with cross-functional teams.

You’ll get…

• Competitive hourly rate, 401K company match that vests immediately upon participation, & team bonus opportunities


• Generous PTO and flexible attendance policy 


• Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment


• Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)   


• Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, and LGBTQ+


• Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.