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US - Salesforce Business Analyst

Job Description - US - Salesforce Business Analyst

Job Details:

 

  • The role will conduct analysis in Sales Cloud, Service Cloud, and associated applications used by Sales Ops and Technical Support.
  • Support business stakeholders with analysis of new capability requirements that measure and assess the impact of change to:
  • Business process workflow (including operational metrics)
  • Reporting
  • Transactional systems, including the data exchange between them
  • Business objects:
    • Item
    • Customer
    • Lead
    • Opportunity
  • Ability to draft as-is process and data flows
  • Triage between high-impact, high-urgency issues requiring direct involvement, and low-impact, low-urgency, that can be analyzed and solved by tier-one, off-shore support


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Dotsolved System

Digital Transformation Services from dotSolved position the enterprise to adapt to change, raise innovation, and boost competitiveness.

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