(USA) Air Import Operations

(Must be able to work Tuesdays through Saturdays)

Role & Responsibilities:

• Track cargo arrival prior to arrival and update FMS milestones as per company guideline.


• Receive, review, and process high-volume and/or complex import transactions for clients to include booking, billing, classifications, processing data through Morrison Express systems, and obtaining consular and other government agency releases as appropriate.


• Check shipments in the warehouse as needed to ensure that all shipping documents correspond to actual shipments.


• Obtain documentation from carrier operators, match them with pre-advice and open files on the freight management system (FMS).


• Work closely with sales, account managers or sales office to respond expeditiously to customers’ needs.


• Communicate to customers, carriers, and other offices/agents in a quick and thorough manner.


• Notify customers/brokers of product arrival and charges associated with these services; to do the same with the invoicing process.


• Generate freight transfer and support it with appropriate documentation.


• Process bills of lading and provide clear instructions to the team for handling each shipment.


• Ensure shipments of hazardous materials are checked and processed in accordance with all applicable regulations under the IATA, CFR.


• Communicate timely with clients to set up and complete delivery of shipments.


• Issue delivery orders to carriers/truckers to arrange timely delivery.


• Complete all inbound moves; this includes, but is not limited to, ITs and permits to transfer.


• Obtain all necessary documents and charges prior to releasing freight; to supply sufficient documentation that will accurately verify all carrier invoices before payment approval.


• Trace lost freight and shortages; to follow-up with airlines/shipping lines and inform all stations /agents involved of these actions.  File preliminary notices of claim.


• Assure that each file contains all its necessary documentation in correct sequence; to notify all parties that payable and receivable documents are completed accurately and forwarded in a timely manner; to develop clear, concise, accurate records that enable the accounting department to properly credit and bill A/R and A/P.


• Complete all tracking and billing milestones as set forth by company guidelines.


• Other duties as assigned by management.

Qualifications:

• Some college or AA degree from an accredited college.


• minimum one year of experience in Air Import processes and procedures.


• A basic understanding of INCO terms.


• Experience of bonded freight and cargo.


• Attention to detail, deadline-oriented, dependable, persistence, time management, independent, documentation skills, scheduling and reporting skills.


• Proven ability to communicate effectively with clients and vendors.


• Proven ability to suggest and implement corrective actions in case of issues that may arise.


• Minimum experience in Logistics (2 years)


• Ability to work efficiently under pressure and in a fast-paced environment


• Willing to have on the job training.


• Able to work in a team environment.


• Excellent verbal, written communication skills and phone etiquette


• Excellent customer service and follow up skills


• Knowledge in International shipping


• Able to prioritize and manage time effectively


• Able to use MS Excel


• Must be able to work Tuesdays through Saturdays.