(USA) District Manager

Role & Responsibilities:

·        Operational Excellence

§  Monitor and analyze district/station performance, identifying areas for improvement and implementing process improvements as needed.

o   Ensuring that all district/station KPI’s are met. 

§  Maintain high operation standards including:

o   Timely and accurate documentation – shipment processing, purchase order, invoicing/billing.

o   Optimization of consol profits.

o   Adherence to customer SOP’s and compliance requirements.

o   Secure and efficient warehouse operations. 

§  Ensure compliance with all legal, safety, and regulatory requirements.

§  Identify and solve problems with sustainable solutions that align with the company strategic and tactical plans, policy, and procedures.

§  Maintain high level of performance KPI’s for the district/station. 

·        Business Development

§  Collaborate with cross-functional teams to develop and execute sales strategies, promotional campaigns, and marketing initiatives.

§  Formulate a clear vision and strategic plan for sales growth through business development and identifying target markets and customers. 

§  Lead local sales and collaborate with global sales team to win new accounts and grow existing business.

§  Build strong personal relationships with key customers and play a key role in securing/growing business for the district/station.

·        Financial Performance

§  Oversee P&L for the district, ensuring that revenue goals are met by managing expenses, maximizing profits and minimizing losses.

§  Develop financial budgets and manage district/station P&L targets, including revenue, gross margins, expenses, and profitability.

§  Regularly review business performance and identify areas for improvement. 

§  Manage costs and expenditures within budget while preserving operational efficiency and service quality.

§  Ensure on-time A/R collection, so, AR overdue is less than 5%.

·        People Engagement

§  Recruit and retain talented individuals by creating a positive working environment, exemplifying our core values and fostering employee engagement. 

§  Develop skills and capabilities of key talent for individual and organizational success, by providing training, coaching, and career development.

§  Ensure staffing levels align with operational needs and crafts succession plans for key positions.

§  Effectively manage team performance by setting clear performance expectations, evaluating performance against goals, giving regular feedback, and addressing performance concerns. 

§  Set stretch goals for the team that challenges and engages their effort to continuously improve performance.  

·        Vendor Relationships

§  Cultivate relationships with key decision makers within key vendor local organizations.

§  Collaborate with product teams for competitive pricing and strategic alignment.

§  Collaborate closely with vendors to address incidents, issues, or customer requirements effectively.

·        Other duties as assigned by management.

Qualifications:

·        Bachelor’s degree or equivalent business qualifications.

·        Minimum of 7 years of experience in global freight forwarding.

·        Proven experience with closing international freight forwarding sales.

·        Knowledge of trade lanes, as it pertains to your district/station.

·        Experience working with multi-modal transportation, (i.e. Ocean, Air, Import, Export, TL, LTL).

·        Experience in Microsoft Word, Excel, Outlook.

·        Strong business acumen with a keen aptitude to quickly assimilate new information.

·        Excellent organization, analytical, written, and oral communications skills.

·        Proven management skills to drive the operational growth and ensure profitability.

·        Proven track record in business development and demonstrated leadership skills.

·        Strategic thinker with very strong commercial acumen and an entrepreneurial flair.

·        Ability to motivate people through collaborative skills.

·        Excellent customer service skills.