Used Car Acquisition Coordinator

The Hubert Vester Auto Group is an exciting, fast-paced work environment. Our ideal Used Car Acquisition Coordinator is responsible for making outgoing phone calls with professionalism and courtesy. The person in this role will be responsible for contacting our current database and engaging with the customers to see if they are interested in selling any of their existing cars. Throughout their exchange with customers, the Used Car Acquisition Coordinator will answer questions and assist them wherever possible to ensure the delivery of world-class service and satisfaction.

What We Offer:

• Family-oriented work environment

• 401(k) with company match

• Paid holidays

• Short and long-term disability

• Dental Insurance

• Vision Insurance

• Health Insurance

• Career progression

Responsibilities

• Schedule appraisal appointments and speak with customers every single day by following up over the phone after each appointment

• Actively listen to customers, answering their questions, and directing them appropriately as they request

• Respond quickly to customer phone calls, internet leads through online scheduling, and live chat inquiries

• Confirm scheduled and missed appointments

The pay for this position is $14/hour plus commission.

• Qualifications

  • Excellent time management

  • Proven track record of achieving (or, better, over-achieving) goals

  • Outstanding communication skills in person and over the phone

  • Outgoing, friendly attitude with a high-energy personality

  • Superior customer service skills

  • Ability to work in a structured environment and adhere to attendance policies and scheduling requirements which include some weekends

  • Computer proficiency

  • Call center experience (helpful, but not required)

  • High school diploma or equivalent (some college is preferred, but not required)

• We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.