Used Car Buyer - Exciting Challenge

Buyer – Automotive Dealership

The position is responsible for locating, evaluating and completing the purchase of pre-owned vehicles for resale from service drive customers as well as utilize all available prospecting resources to identify and engage private parties looking to sell their vehicle.

Resources include third party websites, 3rd party lead sources, service drive traffic and other means. This Associate will enjoy consistent interaction with customers throughout the day, both in person and over the phone. This role will primarily make cold contact with prospects who have their vehicle advertised for sale, both online and as walk-ins to the store. S/he will set appointments with potential customers to visit the dealership for an appraisal. Those customers interested in replacing their vehicle will be referred to a Sales Associate who will execute the sales process.

JOB RESPONSIBILITIES

• Evaluate and appraise customer vehicles using state of the art software

• Provide customers with a free, no-obligation appraisal value for their vehicle

• Meet customers and explain that the dealership is interested in purchasing their vehicle

• Collect and report data and analytics to sales management

• Innovate and create new methods of acquiring pre-owned vehicles for the dealership inventory from various sources

• Track and maintain a database of customers and their vehicles for follow-up purposes

• Review vehicle condition reports

• Determine wholesale and retail prices

• Inspect and accept vehicles arriving on site

• Resolve discrepancies regarding condition inspections and actual condition at arrival

• Create and execute reconditioning action plan to prepare vehicle for retail

• Using sound judgment, research, and excellent interpersonal skills to make offers on vehicles and close sales

• Driving incremental business through a high-level of engagement with customers.

• Turn prospective Vehicle Procurement Customers over to an “elite” sales team for a sales opportunity

• Work with management to identify current inventory needs.

QUALIFICATIONS

Ideal candidates will have a strong background and proven experience in vehicle sales and inventory development, including:

• Three (3) years proven experience in vehicle sales a plus, would consider training the right candidate

• Experienced in assessing and appraising vehicles a plus

• Proficiency working with Customer Database/Relationship Management systems

• Strong & professional communication skills (verbally and written)

• Strong attention to detail, organized and strategic

• Ability to work independently and with minimal supervision

• Self-motivated and driven with a passion for excellence in execution

• Desire to work in a high energy, fast-paced environment

• Valid Driver License

• Bilingual - fluent in Spanish preferred

Benefits

In addition to career-long personal development, our associates enjoy a number of benefits, including:

• Full health benefits (medical, dental, vision, life)
• 401k Retirement savings plan with company match
• Employee discounts
• Drug Free Work Environment
• Equal Opportunity Employer

About Our Dealership (Team Gillman)

Since 1938 and with over 70 years of success, Team Gillman has been a family-owned and operated group of automobile dealerships. The business was founded by Frank Gillman when the first dealership opened on Milam Street in downtown Houston. Frank’s son, Ramsay Gillman, continued and expanded the business his father started with a constant emphasis on customer service and satisfaction.

Now, owned and operated by Ramsay’s son Chris Gillman, Team Gillman has dealerships in Houston Rosenberg and Clear Lake representing Acura, Honda, Subaru and Mazda. Success has not altered the organization’s founding principle. Every employee in every Team Gillman dealership knows customer service is paramount. And, they understand continued prosperity, as well as future growth, depends upon maintaining this long-established tradition of excellence.