Used Car Director Automotive

Job Summary

We are seeking an experienced, motivated, and results-driven Used Car Director to lead our pre-owned vehicle operations. The ideal candidate will be responsible for driving profitability, managing inventory, and ensuring exceptional customer satisfaction while building and developing a high-performing team.

Key Responsibilities:

• Oversee all aspects of used vehicle operations, including acquisition, pricing, reconditioning, merchandising, and sales performance.


• Develop and execute strategies to maximize inventory turn, gross profit, and ROI.


• Manage appraisals and purchase decisions to maintain a balanced and market-relevant inventory mix.


• Ensure compliance with company processes, policies, and industry regulations.


• Train, mentor, and coach managers and sales staff to consistently achieve sales and profitability targets.


• Monitor and analyze market trends, competitive landscape, and performance reports to make data-driven decisions.


• Foster a positive team culture built on accountability, professionalism, and customer-first values.

Benefits

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  Competitive Pay

  
  


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  Medical, Vision, Dental

  
  


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  401(k) Retirement Plan

  
  


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  Group Life Insurance

  
  


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  Flexible Spending Account

  
  


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  Paid Vacation

  
  


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  Employee Discounts

  
  

Responsibilities

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  Hire, train, and manage a team of automotive salespeople

  
  


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  Coach salespeople on best practices for closing deals and provide guidance to improve sales performance

  
  


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  Set sales goals, track progress, and manage teams to achieve and exceed those quotas

  
  


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  Assist customers in selecting a vehicle by asking questions and listening carefully to their responses

  
  


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  Explain product performance, application, and benefits to prospective customers

  
  


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  Describe all optional equipment/products available for customer purchase

  
  


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  Perform high-quality, professional, and knowledgeable presentation and demonstration of new/used vehicles

  
  


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  Learn to overcome objections, close sales, and perform all other steps of the sales process in accordance with company standards

  
  


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  Provide training and support to the sales staff and assist in closing deals

  
  

Qualifications

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  Must have 5 Years Sales Management experience in Automotive

  
  


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  Leadership skills with a passion for training fellow employees

  
  


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  Enthusiasm with high energy throughout the sales workday

  
  


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  Goal-oriented, friendly personality, especially when negotiating pricing

  
  


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  Attention to detail and problem-solving capabilities

  
  


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  Quality customer service, communication, computer and basic math skills

  
  


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  Clean driving record & valid driver’s license

  
  

About Us

The Norton Family has been handling Oklahoma’s automotive needs since 1928, and we take pride in providing the best customer experience possible. There will be plenty of opportunities for growth, training, and advancement. All you need is the same commitment to excellence we have for our customers!

Physical Requirements

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  The physical requirements of the position are MEDIUM in intensity. 

  
  


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  Must be able to sit/stand/walk for long periods of time.

  
  


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  Visual acuity requirements include color, depth perception and field of vision comparable necessary to drive vehicles safely.

  
  


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  Constant – Reaching, sitting, standing, walking, fingering, grasping, feeling, talking, hearing. 

  
  


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  Frequent – Repetitive motion.

  
  


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  Occasional – Balancing, kneeling, crouching, pushing, pulling, lifting up to 20 lbs. 

  
  

Physical Working Conditions

This position is subject to inside and outside environmental working conditions including but not limited to temperature changes, outside weather conditions, slightly elevated ambient noise levels, minor potential physical hazards as electrical, mechanical, and cleaning equipment, and minor atmospheric conditions affecting skin or respiratory systems such as fumes, odors and dusts associated with operating an auto dealership. 

Jim Norton Auto Group maintains a strong policy of equal employment opportunity for all qualified employees. We hire, train, promote and compensate associates based on personal and professional competence and potential for advancement without regard to race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state, or local laws.