Used Vehicle Service Advisor

Automotive Used Vehicle Service Advisor

Company: Apple Autos (Top Minnesota Workplace)

Compensation:$42,000.00 - $60,000.00 

Are you looking for a company that Supports You and Your Family, Encourages You to Make a Difference, and helps you Champion Your Lifelong Journey? Then you need to look at Apple Autos.

Apple Autos is a 7-brand, 8 location automotive company founded on the belief that people come before profit. Our Vision is to be Famous for Extraordinary Customer Experiences with People who are Empowered to Create Growth and Loyalty for a Lifetime.

Apple Autos is seeking a experienced and customer-focused Used Vehicle Service Advisor to join our team. As an Automotive Used Vehicle Service Advisor, you will be a key point of contact for maintaining and repairing vehicles for the lot. Excellent communication skills, automotive expertise, and a passion for delivering exceptional customer service are essential for this position. Our dealership has been rated a Top Minnesota Workplace in the Star Tribune for the last 5 years, and we’re looking to add a passionate problem-solver to our winning team and help us continue a legacy of excellence.

What You’ll Do

• Welcome and assist customers with used vehicle service inquiries and appointments.


• Provide detailed estimates and explanations of service needs to Used vehicle department.


• Inspect and assess pre-owned vehicles, identifying necessary maintenance and repair work.


• Schedule and coordinate service appointments, ensuring timely delivery.


• Communicate effectively with the service department and technicians to prioritize and complete work.


• Keep the Used vehicle department and customers informed of service progress and advise on any additional work required.


• Handle customer inquiries, concerns, and complaints with professionalism and resolution.


• Maintain accurate records of service transactions and customer interactions.

What You’ll Bring

• Previous experience as a service advisor in an automotive dealership, service center, or Quick Lane is a plus.


• Knowledge of automotive maintenance and repair procedures.


• Strong customer service and communication skills.


• Organized, detail oriented, and able to multitask.


• Ability to work with outside vendors and coordination of multiple vehicle repairs.


• Proficiency in using computer systems and software for record- keeping and communication purposes.


• Familiarity with pre-owned vehicle inspection and evaluation is a plus.

Benefits

• Competitive Pay

• Flexible Working Hours


• Advancement Opportunities


• Professional and Respectful Work Environment


• Medical, Vision, Dental, Health Savings Account, Flexible Spending Account


• Company Paid Life Insurance along with Voluntary Life and Disability


• Health Club Reimbursement


• Paid Paternity/Maternity Leave


• New and Used Vehicle, Parts, and Service Discounts


• Vacation, Holiday, Volunteer Time Off


• 401k with a Company Matching Contribution


• Employee Assistance programs

Why Work for Apple Autos

• We strive to make a positive impact in our world, you will get the opportunity to give back.


• Internal promotions, we offer our employees the opportunity to advance internally. 

• We encourage teamwork, positivity, and kindness.


• Learning and development programs are available.


• We empower our employees to do what is best for our customers, and other employees.


• Continually giving back to our employees for all their hard work that does not go unnoticed.  We offer a variety of fun events to say thank you to our most important assets, our amazing employees.

EEO Statement:

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.