User Account: Key Account Manager - Food

We are looking for strategic relationship builder with a passion for driving growth in the ingredient industry.  As a full-time remote Key Account Manager – Food, you’ll be at the forefront of partnering with multiple large multinational and regional customers within the ingredient industry.  Your goal is to represent the appropriate array of company products and services to assigned customer base while achieving revenue, margin and strategic account objectives.  You will also lead customer account planning cycle, identify and develop unique ways to grow the business.   

Your Responsibilities: 

• Create, maintain, and grow customer relationships to ensure attainment of company goals 


• Work with customers of the ingredient industry to add value and innovation to their portfolios using Döhler´s natural raw materials and ingredients 


• Use company CRM tools to track projects and ensure internal visibility 


• Execute the annual sales planning process and maintain customer forecasts 


• Develop and implement sales initiatives that successfully execute Business Unit initiatives 


• Manage professional relationships with key decision-makers and influencers at assigned accounts 


• Proactively assess and address customer needs to drive loyalty and increase value 


• Work closely with internal cross-functional team members to ensure alignment on company and customer goals


• Collaborate with cross-functional teams to align on goals and deliver customer solutions 


• Create and execute account development plans in line with strategic targets, while achieving sales, volume, and profit goals; implement corrective actions when needed   


• Ensure timely and accurate response to customer requests

Your Profile:  

• College degree 


• Minimum of 5 years of experience in the ingredient industry 


• Proven experience working with flavor and fragrance houses, color houses, and taste or solution providers for food and beverage applications. 


•  Established network within the ingredient industry, including sourcing teams and key decision-makers.


• Strong knowledge of natural ingredient categories such as citrus oils, fruit essences, botanicals, coffee & tea ingredients, juices, and natural colors. 


• Ability to travel 30-50% domestically 

We offer: 
   

• Comprehensive Health Coverage – Medical, Dental, and Vision Plans to support you and your family 


• Paid Parental Leave –Maternity and Paternity Leave so you can focus on what matters most 


• 401(k) Retirement Plan with Employer Match – Plan for your future with company-supported retirement savings


• Paid Time Off – Enjoy a healthy work-life balance with PTO and 11 Paid Holidays


• Employee Engagement – Join our Engagement Team for fun events, volunteer opportunities, and ways to connect with colleagues across the company 


• Döhler Academy: You have the opportunity to continuously develop your education further through internal and external training programs


• Supportive Culture – Friendly and informal atmosphere, family-owned, flat hierarchies, open communication, and helpful colleagues 


• Meaningful Impact – Be an integral part of our business success and help shape the future of nutrition 


• Empowerment – Unleash your full potential with opportunities to grow, lead, and make a real difference

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