Utility Assistance Coordinator

Purpose: Utility Assistance Coordinator's assist individuals seeking utility assistance through income-based programs.

Essential Functions:

• Enter and process utility assistance applications, scan and upload required documentation, and screen for income eligibility using multiple databases simultaneously.


• Engage with individuals via phone, email, and in-person.


• Refer individuals to other assistance programs that can provide services which address barriers to housing security.


• Network, participate, and attend related meetings within Tri County Community Action and with other relevant agencies.


• Perform other job-related duties as assigned.

Qualifications:

• Bilingual a plus


• Strong computer skills with the ability to utilize the internet, spreadsheets and databases.


• Outstanding communication skills, both verbal and written, including crisis/conflict management.


• State Police, Child Abuse, and FBI clearances.


• Reliable transportation.


• Motor Vehicle Driving clearances.

https://cactricounty.isolvedhire.com