V101-Billing and Client Support Specialist

For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive.

As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification every year since 2022!

Job Description:

Responsibilities include, but are not limited to:

• Upload and manage information within MyCase and other systems

• File legal documents and manage document workflows

• Support case management and maintain organized records

• Answer and return client calls professionally

• Handle billing processes and accurately capture billing entries

• Track and capture billable time, including time spent on calls

• Schedule appointments and maintain calendar entries

• Request and manage client reviews (Google reviews)

• Communicate with clients regarding case updates and follow-ups

• Draft legal documents and motions (if qualified)

• Collect retainers and assist with obtaining signed agreements

• Assist with general administrative and operational tasks

Requirements:

Work Shift:

Languages:

Ready to dive in? Apply now and make sure to follow all the instructions! 

Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process.

Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well.