WHAT YOU WILL DO
- Lead and manage all physical security and asset protection operations within assigned state(s).
- Develop and execute strategies to reduce shrink, deter theft, and protect high-value inventory across the supply chain.
- Conduct routine loss trend analysis and partner with Retail Operations and Finance to identify root causes and corrective actions.
- Drive field-based loss prevention programs that reinforce compliance, service, and team engagement.
- Ensure compliance with all state cannabis security regulations and Jushi policies related to surveillance, access control, and product movement.
- Lead investigations into theft, diversion, workplace misconduct, or policy violations, maintaining strict confidentiality.
- Conduct professional interviews and fact-finding sessions using proven investigative techniques and empathy-based approaches.
- Document investigative steps, evidence, and outcomes accurately in Jushi’s incident reporting system.
- Partner with Human Resources and Compliance to ensure investigations align with company policy and employment law.
- Liaise with law enforcement and regulatory agencies on active investigations when necessary.
- Collaborate with the SVP of Security Operations and the Director of Security to define and execute short- and long-term security initiatives that align with enterprise goals.
- Participate in the development of enterprise security standards, training programs, and performance dashboards.
- Evaluate and recommend emerging technologies, data tools, and vendors to improve security visibility and efficiency.
- Develop key performance indicators (KPIs) to measure and communicate department impact to executive leadership.
- Oversee contracted guard services and off-duty police coverage, ensuring professionalism, adherence to SOPs, and alignment with Jushi culture.
- Conduct routine site visits, post inspections, and performance evaluations; deliver feedback and corrective coaching as needed.
- Ensure vendor compliance with licensing, badging, insurance, and post-order requirements.
- Partner with Procurement and Finance to negotiate service contracts and evaluate vendor performance metrics.
- Forecast and track expenses related to guard service, technology, investigations, and repairs.
- Identify opportunities to optimize costs through efficiency improvements, technology investments, or vendor restructuring.
- Conduct audits to validate compliance with regulatory and internal security standards.
- Ensure surveillance systems, alarms, and access control devices meet state and company operational requirements.
- Lead or support training on robbery response, de-escalation, theft prevention, and emergency procedures.
- Maintain documentation for audits, inspections, and compliance reviews in accordance with company retention policies
- Partner with Retail, Compliance, Facilities, and Operations leaders to develop integrated risk mitigation strategies.
- Participate in new store openings, remodels, and relocations to ensure security readiness and compliance.
- Model Jushi’s values of service, accountability, and integrity while promoting a proactive, team-based safety culture.
- Support leadership development through coaching, recognition, and consistent communication
WHAT WE ARE LOOKING FOR
- Bachelor’s degree in Criminal Justice, Security Management, or Business Administration preferred (or equivalent experience)
- 5+ years of experience in security management, asset protection, or asset protection (multi-site or regional preferred).
- Cannabis, retail, or highly regulated industry experience strongly preferred.
- Proven success managing guard programs, investigations, and budget oversight.
- Expertise in physical security systems, access control, and surveillance platforms.
- Strong analytical and investigative skills with the ability to conduct effective interviews.
- Knowledge of loss prevention metrics, financial analysis, and shrink reduction strategies.
- Exceptional communication, leadership, and stakeholder management capabilities.
- Proficiency with Microsoft 365, SharePoint, and reporting tools.
ADDITIONAL REQUIREMENTS
- Must possess or be eligible to obtain all required state cannabis licenses and badging.
- Valid driver’s license and reliable transportation required.
- Ability to travel up to 50% to assigned sites.
- Flexibility to work nights, weekends, and holidays as business needs dictate.