Valet

Description

• Handle patient concerns, questions, claims, and service issues.
• Maintain a work-friendly atmosphere and a team environment.
• Communicate effectively with associates, guests, and managers.
• Conduct proper tip handling, including shift cuts, tip share, and reporting.
• Anticipate guest needs, resolve issues proactively, and exceed expectations.
• Follow proper procedures for associate or guest incidents/accidents.
• Maintain a safe environment for associates and guests.
• Other duties as assigned by guest service manager or city manager.

• While performing the duties of this job, the employee is regularly exposed to all outdoor weather conditions and may stand for up to 8 hours at a time. Physical demands include running to and from vehicles and parking areas multiple times during a shift, running 200 yards, up to 75 times during a shift, and quickly getting in and out of various types and sizes of vehicles.

• Outstanding customer service skills.
• Excellent verbal and written communication skills.
• Ability to balance multiple tasks and demonstrate good time management.
• Independence and teamwork capabilities.
• Positive and professional attitude.

• At least 18 years old.
• Customer service experience.
• Basic math skills.
• Valid driver's license.
• Ability to pass background and motor vehicle record checks.
• Ability to run, retrieve vehicles, and lift luggage up to 50 pounds.
• Ability to drive a standard (stick-shift) vehicle.
• Use of personal cell phones may be required for work purposes.

We are an E-Verify employer.

For more information, please click on the following links:
E-Verify Participation Poster: English | Spanish
E-Verify Right to Work Poster: English | Spanish