Valet Attendant

Description

With outstanding customer service and professional presentation, the Valet Runner is responsible for providing valet parking service in a safe expeditious manner.

Position Responsibilities:

• Maintain a positive attitude and smile when interacting with guests.
• Park guest’s vehicles in predetermined areas within the parking lot, following all traffic laws.
• Keep vehicle and/or pedestrian traffic moving as needed to avoid backups.
• Collect and accurately label keys belonging to guests to ensure their proper return.
• Resolve customer requests, questions, and complaints with integrity and poise, provide information on parking procedures and/or policies.
• Open doors and lift, carry, and/or remove items from vehicle as requested by guests.
• Actively look for ways to assist guests.
• Maintain accurate information about all events to properly respond to guest inquiries.
• Attend training classes as directed by supervisor.
• Keep the assigned area clean.
• Any other duties as assigned.

Requirements

Education:

• High school diploma, or the equivalent preferred.

Qualifications:

• 21 years of age.
• Valid Drivers License.
• Clean driving record and background.
• Ability to pass pre-employment drug screen.
• Experience driving vehicles with both manual and automatic transmission.
• Availability to work flexible shifts/hours, including days, evenings, weekends, and holidays, at varying locations.
• Must have reliable transportation and excellent attendance.
• Pervious valet experience required.
• Must present a professional, friendly image and appearance.
• Ability to maintain confidentiality of sensitive information.
• Work cooperatively with others
• Excellent oral and written communication skills.
• Able to read, write, and comprehend instructions and information in English.
• Ability to use personal computer and hand-held applications.
• Must be able to multitask in a fast pace and high-volume environment.
• Attention to detail.

Physical Demands:

• Finger and hand dexterity.
• Requires the ability to distinguish letters, numbers and symbols.
• Noise levels are distracting or uncomfortable.
• Smells are distracting or uncomfortable including second hand smoke.
• Ability to stand for long periods of time.
• Ability to work outdoors in varying weather conditions including extremes of hot or cold in addition to wet environments.
• Job requires the following motions: climbing, stooping, bending, twisting, pushing, pulling, squatting, occasional lifting; up to 75 pounds, stretching, sitting, walking on uneven ground and stairs.