Valet Attendant

Benefits of Working at Nisqually Red Wind Casino Include:

• FREE Medical/Dental/Vision (Spouse and dependent coverage is also available at low rates and reasonable deductibles)
• FREE Short-Term Disability, Life and Accident Insurance
• FREE Meal during shift
• FREE gaming license renewals
• FREE uniform dry-cleaning services
• $1 per hour shift differential
• Paid Time Off & Paid Holidays
• Floating holidays
• 401(K) Retirement Program (match up to 4%)
• Tuition Reimbursement
• Health & Wellbeing Reimbursement
• Team Member Assistance Program (The Team Member Assistance Program (EAP) provides our team members and their eligible dependents with confidential access to short-term, professional counseling and legal services at no additional cost.)
• Team Member Awards and Incentives (perfect attendance awards and yearly service awards)
• Flex spending and Dependent care spending
• Career advancement opportunities
• Periodic Team Member contests and giveaways
• Team Member dining and gift shop discounts

POSITION OBJECTIVE: Consistently provide fast, friendly service in parking and retrieving guest vehicles, while ensuring safest vehicle handling operations possible.

Our Mission: To enhance continued economic viability and quality of life for the Nisqually Indian Tribe, our Team Members, and the neighboring communities

Our Vision: Creating incredible experiences.

Our Core Values: Integrity, Communication, Accountability, Respect, Teamwork

JOB SUMMARY: Park and retrieve guest vehicles in a fast and friendly manner while consistently exercising the department’s vehicle handling safety standards.

ESSENTIAL FUNCTIONS OF THE JOB:

• Maintain efficiency in parking guest vehicles in the designated valet lots, keeping valet lanes free of vehicles at all times.
• Ability to smoothly keep up with the flow of valet traffic, even during high volume times.
• Provide the highest level of front-door guest service upon guest arrival (smile, open vehicle doors, introduction greetings).
• Fully inspect vehicles upon arrival, notating the claim ticket with any present damage.
• Ensure safe vehicle handling operations in parking and retrieving guest vehicles.
• Educate arriving guests of daily promotions and other casino happenings.
• Immediately report any vehicle damage to the Lead on duty.
• Ensure safe and proper handling of guest keys.
• Full adherence to the department’s Tip/Toke handling and reporting policy.
• Maintain neat and orderly fashion of managing keys, vehicles, and all end of shift documentation (vehicle claim tickets, etc.).
• Immediately report any and all guest service-related issues to the lead on duty.
• Perform other duties as assigned.

QUALIFICATIONS:

Required skills and knowledge:

• Excellent guest service.
• Clear understanding of basic traffic and driver safety.
• Ability to adhere to the departments requirements pertaining to safe vehicle handling operations to avoid collision and guest vehicle damage.
• Ability to drive standard and automatic vehicles.
• Provide a Driving Abstract.
• Must have a valid Driver License and Driver’s abstract must not contain any disqualifying events per the NRWC Safe Driver Policy.
• Pass NRWC pre-employment testing.
• Ability to work all shifts including weekends and holidays.
• Ability to obtain a Class II Gaming License.

Preferred skills and knowledge:

• Previous Valet Attendant experience.

PHYSICAL REQUIREMENTS:

• Ability to continuously stand and/or run for an 8-10 hour shift.
• Ability to work outside, exposed to the elements in a hot or cold environment, in temperatures in excess of 100 degrees or below 32 degrees.
• Ability to tolerate a noisy, smoke-filled environment.

NATIVE AMERICAN HIRING PREFERENCE