Valet Attendant - Falling Rock

Valet Attendants are compensated at $14 an hour plus gratuity.

POSITION SUMMARY:

Nemacolin's Falling Rock Hotel is seeking to fill a key position in the Guest Services department that will help oversee all personal needs of our guests at The Grand Lodge. The Valet Attendant will be responsible for assisting guests in a variety of functions upon their arrival or departure to provide a top quality guest experience. Additionally, the Valet Attendant will be responsible for keeping their designated areas clean and safe while prioritizing guest needs at all times.

ESSENTIAL FUNCTIONS:

(The following statements are intended as general illustrations of the work in this job class and are not all-inclusive for this position.)

• Provide assistance to our guests as they arrive or leave the resort.


• Provide knowledge or directions for guests arriving.


• Ensure hotel/resort safety and security for our guests. 


• Greet and make eye contact with passing guests.


• Stand in posted position presenting a polite, professional image, awaiting guest requests.


• Provide information regarding all facilities and services.


• Always maintaining a clean and professional appearance.


• Opening doors for our guests as they arrive or leave. 


• Addressing guests' needs and maintaining positive relationships to ensure guest satisfaction.


• Utilizing Forbes standards during all in-person and phone communication.


• Ensuring that guests' requests are addressed in a prompt and efficient manner.


• Other Job duties assigned.

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

• High School Diploma or equivalent required.


• A valid driver's license is required.


• Previous customer service experience preferred.


• Ability to speak English fluently.


• Abilily to work varying shifts, including nights, weekends, and holidays.


• Ability to move, lift, carry, and/or pull objects up to 50 pounds without assistance.


• Ability to stand or walk for extended periods of time.

This job description cannot possibly include a complete comprehensive listing of all the activities, duties or responsibilities that may be require by the organization and/or members of management. It reflects management’s assignment of essential functions, but it does not prescribe or restrict the additional tasks that may be required.

Begin a Meaningful Career at Nemacolin

At Nemacolin resort in Pennsylvania’s Laurel Highlands, foundational roles form the heart of the guest experience and the beginning of many long-term careers.  Each day brings the opportunity to learn new skills, build confidence, and contribute to a team that values hard work, kindness, and pride in service. Whether entering hospitality for the first time or continuing a professional journey, the environment encourages growth, connection, and steady advancement.

Associate team members from a wide range of experiences come together to create something exceptional, supported by leaders who provide guidance, recognition, and encouragement along the way. Many leaders within the resort began in hourly roles, building successful careers through dedication, mentorship, and continuous learning.

Growth & Development

• Paid training and structured onboarding


• Hands-on learning and cross-department opportunities


• Clear pathways for advancement and internal promotion


• Recognition through individual and team honors

Benefits & Everyday Perks

• Competitive hourly wages and attractive 401(k) program


• Medical, dental, and vision coverage for eligible associates


• Paid time off and holiday compensation


• Discounted associate meals and uniform services


• Savings across resort dining, retail, spa, and activities


• Exclusive access to The Rec Center, The Market, The Pub, and the Wisteria associate community

A role at Nemacolin opens the door to skill-building, meaningful relationships, and a future shaped through experience and opportunity.

Bring your passion. Grow your career. Create Real Life Magic.

About Nemacolin

A private, family-owned, and woman-owned luxury resort unlike anything else in the hospitality industry, Nemacolin spans more than 2,200 breathtaking acres in Pennsylvania’s Laurel Highlands. Recognized by Forbes Travel Guide, AAA, and Preferred Hotels & Resorts, this four-season destination blends refined hospitality with creativity, craftsmanship, and a spirit of adventure that defines every guest and member experience.

Distinctive accommodations, immersive experiences, and a culture grounded in artistry and service excellence come together to create a setting where guests, members, and associates find inspiration. Across the resort, Real Life Magic is brought to life through meaningful moments, genuine connection, and a shared commitment to delivering something truly exceptional.

Visit Nemacolin.com to step inside the story, explore the experiences, and discover what draws people to Nemacolin. Then, imagine where this opportunity could take you as part of your own remarkable journey.

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