Valet Supervisor

Description

Who We Are
Cornerstone Parking Group, Inc. is a rapidly growing, full-service parking management firm, specializing in developing operating platforms for complex parking management applications in the healthcare, mixed-use and major special event sectors. Our values of integrity, passion, teamwork, and excellence are the foundation of who we are, and drive our mission to be the trusted extension of our clients. Parking is what we do, our values are who we are. 

Overview
Lead and direct all components of valet operations during a shift block. This is a working supervisor, organizing and taking on daily shift challenges. The Valet Supervisor will be responsible for fostering a working environment that includes safety, teamwork, leadership, and excellence. This position will be the onsite point person for employees during the designated shift. 

Responsibilities

• Onsite shift lead, ensuring uniform policy, attendance policy, and all other Cornerstone Parking Group and client expectations and policies are maintained and monitored.
• Provide leadership and/or support, be visible, available and supportive for entire shift for staff and client.
• Weekly and monthly operational and employee recap with Valet department and leadership.
• Train staff team members on Valet duties and responsibilities.
• Organization of attendance and tracking valet employees’ work hours.
• Report to the Valet Manager any significant challenges, urgent situations, absences, performance issues or any important information that could affect the operations directly.
• Practice “hands-on” leadership, coaching through MBWA (Management by Walking Around), and lead by example.
• Communication with other shift supervisors and managers with operational demands.
• Responsible for collection and organization of equipment: signs, parking cones/delineators, rope and stake, valet podium, valet software, uniforms.
• Comply with cash handling practices set by the operations leadership team

 Benefits

• $23.00 - $24.00/hr.
• 136 PTO Hours, available upon hire
• Medical, Dental and Vision is available after 60 days for full time employees (30 hours/week)
• Group life, Short Term Disability/Long Term Disability: Automatic enrollment, 100% of premiums paid for by Cornerstone
• 401(k) is available after first six months of employment and 1000 hours worked 
• Uniform provided
• Fun, challenging work environment with opportunities for advancement

Requirements

• Valid driver’s license.
• 18 years of age or older.
• Previous parking, valet, payment collection, or event experience preferred.
• High school diploma or equivalent.
• Attention to detail; organizational, problem solving, and critical thinking skills.
• Previous customer service experience.
• Is dependable, on time, and can adapt to a changing environment.
• Team-oriented, demonstrating servant leadership.

Physical Demands

• Able to stand and walk approximately 95% of shift.
• Able to sit, stand, stoop, move up/down, walk, jog and run as needed.
• Ability to work outside in diverse weather conditions, to include heat, cold, rain and snow.