Van Driver/ DSS/ Dispatcher

C&J Tender Heart Residential Services

 Job Description

Job Title: Direct Support Specialist  Driver (DSSD)

Summary: Carry out the mission to provide quality care, life enrichment, indefinite possibilities and a family atmosphere to those who have been diagnosed with disabilities. Also to provide safe and reliable transportation to the clients we serve.

Driver responsibilities include:

• Driving clients daily to their desired destinations


• Maintaining the vehicle safe and clean


• Using navigation apps to determine the best route

Job brief

We are looking for a Driver to transport clients in a comfortable, safe and timely manner.

Driver responsibilities include arranging regular cleaning and maintenance services for the vehicle, planning each route based on road and traffic conditions and managing payments.
Ultimately, you will help us increase customer satisfaction, making sure clients depend on us for their transportation needs.

To be considered for this role, you should have a valid driver’s license and a clean driving record with no traffic violations. Note that you don’t need to have a car; we provide drivers with our own vehicles.

Responsibilities

• Map out driving routes ahead of time to determine the most expedient trip


• Pick up clients from the place and at the time they’ve requested


• Collect payments and issue receipts


• Assist clients with loading and unloading 


• Listen to traffic and weather reports to stay up-to-date on road conditions


• Adjust the route to avoid heavy traffic or road constructions, as needed


• Answer clients’ questions about the area and local places of interest


• Ensure the car seats are clean and comfortable for all riders


• Schedule regular vehicle service appointments and report any issues


• Book car wash and detailing services to maintain interior and exterior cleanliness of the vehicles

Requirements and skills

• Proven experience as a Driver


• A valid driver’s license


• A clean driving record


• Familiarity with GPS devices


• Knowledge of area roads and neighborhoods


• Ability to lift 


• A polite and professional disposition


• Ability to remain calm in stressful driving situations (e.g. at rush hour)


• A high school diploma