Vehicle Acquisition Manager - Kia of South Austin

Vehicle Acquisition Manager (Service-to-Sales)

Kia of South Austin

Kia of South Austin is part of the rapidly growing Group 1 Automotive family, a leader in automotive retail. We are seeking a motivated and customer-focused Vehicle Acquisition Manager to join our team and help drive inventory growth through our Service-to-Sales program.

In this role, you will engage with service customers, identify vehicle acquisition opportunities, and assist customers in upgrading, trading, or selling their vehicles. This is an excellent opportunity for a driven professional who enjoys building relationships, creating opportunities, and contributing to dealership success.

What We Offer

In addition to competitive compensation, we offer a comprehensive benefits package, including:

• Medical, Dental, Vision, Life, and Disability Insurance
• 401(k) with Company Match
• Paid Time Off
• Employee Stock Purchase Plan
• Employee Vehicle Purchase Program
• Professional Work Environment
• Ongoing Training and Career Advancement Opportunities

• Engage with customers visiting the Service Department to identify vehicle upgrade, trade-in, and purchase opportunities.
• Present vehicle purchase offers and trade-in options with the goal of acquiring quality inventory and generating sales opportunities.
• Partner closely with the Service and Sales teams to create a seamless customer experience.
• Utilize equity mining and customer retention tools to identify acquisition opportunities within the service customer base.
• Build and maintain strong customer relationships to generate repeat and referral business.
• Track and maintain daily activity, sales, acquisition, and production records as required by dealership management.
• Stay informed on vehicle values, market trends, product updates, and dealership inventory needs.
• Ensure exceptional customer service and professionalism in every customer interaction.
• Perform additional duties as assigned by management.
• Consistently demonstrate behaviors aligned with the Company's Values when interacting with customers, coworkers, and business partners.

• Automotive retail, sales, customer service, or vehicle acquisition experience preferred.
• Experience using equity mining platforms such as automotiveMastermind, AutoAlert, or similar tools is a plus. 
• Strong communication, relationship-building, and customer engagement skills.
• Self-motivated with the ability to work independently and achieve performance goals.
• Comfortable working in a commission and performance-based environment.
• Positive attitude, high energy, and a professional demeanor.
• Strong organizational and follow-up skills.
• Ability to thrive in a structured, process-driven environment.
• High School Diploma or equivalent required.
• Valid driver's license and an acceptable driving record.