Vehicle Exchange Manager
We are a leading automotive dealership committed to providing an exceptional car-buying and service experience. We provide a positive, professional work environment, aggressive pay plans with career advancement opportunities, and the best training in the industry.
Job Summary
We’re seeking a Vehicle Exchange Manager to engage customers, identify eligible vehicles for trade-ins, and present tailored upgrade offers. This role works closely with service advisors and the sales team to drive program success, hit monthly targets, and ensure customer satisfaction.
Responsibilities:
- Greet and engage customers in the service lane to discuss upgrade and trade-in options.
- Identify high-mileage, equity-positive, or aged vehicles that qualify for the Vehicle Exchange Program.
- Present customers with tailored offers to trade out their current vehicle.
- Work hand-in-hand with the service advisors and sales team to maximize program success.
- Track results and consistently hit monthly exchange and sales targets.
- Comply with all company policies, procedures, and safety standards.
- Other duties as assigned.
Qualifications:
- Proven experience in automotive sales and dealership management.
- Strong leadership, communication, and customer service skills.
- Proficient in computer applications and basic math.
- Self-motivated with a track record of achieving and exceeding goals.
- Excellent organizational and time management abilities.
- Valid driver’s license and a clean driving record.
We offer best in class industry benefits:
- Competitive pay
- Medical, Dental and Vision Plans
- Paid Holidays & PTO
- Short and Long-Term Disability
- Paid Life Insurance
- 401(k) Retirement Plan
- Vehicle Purchase Discounts
- Employee Discounts on Parts and Service Repairs
- Aggressive Employee Referral Program with Bonus Opportunities
You must be at least 18 years of age to apply. We are an equal opportunity employer and drug-free workplace.