Vehicle Purchasing / Customer Service Specialist

Company : Ipull-upull Auto Parts

Job Description - Vehicle Purchasing / Customer Service Specialist

This isn’t just a job, it’s a career. We are not just co-workers, we are family!

iPull-uPull Auto Parts is known as the friendliest, cleanest, and most organized self-service yard in the state. The founders of iPull-uPull are experts in the self-service auto parts industry. We have combined decades of experience and created a company that is cutting-edge in service, operations, and technology. We are growing fast and looking for top-tier industry professionals to grow with us.

Job Title: Vehicle Purchasing / Customer Service Specialist
Location: 3151 S. HWY, S 99 Frontage Rd., Stockton, CA
Classification: Non-Exempt
Reports to: Site Manager

Our compensation and benefits show how much we value our team!

$ 17 per hour
Medical, Dental, Vision Insurance, and Life Insurance
Paid Vacation and Sick Leave
Opportunity for professional growth

Schedule

Thursday – Monday, 10 am to 6:30 pm. Weekends are mandatory. The schedule may change due to business needs.

Job Summary:

The Vehicle Purchasing / Customer Service Specialist will answer phones, secure a price from their store’s car buyer, and help facilitate the car’s purchase. The Vehicle Purchasing / Customer Service Specialist will receive all vehicles in accordance with the company's policies and procedures. The ideal candidate should be friendly and confident, with excellent attention to detail and customer service skills. This position requires basic automotive parts knowledge and the ability to lift 50 lbs when needed. Knowledge and experience working as a cashier are required. This position is full-time and includes weekend work. A bilingual candidate (Spanish) is desired.

Primary Responsibilities:

Ensure customers’ calls are answered in a timely manner and with the highest level of customer service.
Ensure all data is entered into the appropriate computer systems to ensure compliance with all applicable laws and regulations.
Work with the store’s car buyer to obtain the best deal for the company and the customer.
Mark the tire and wheel sets upon receiving the car to identify the best sets for resale.
Work as a team to achieve team and company goals.
Maintain a high level of integrity.
Work hours as scheduled.
Be a team player to achieve goals.
Maintain a high level of integrity.
Follow all company policies and procedures.
Other duties as assigned or otherwise identified.

Qualifications:

High School Diploma or GED
Experience with Microsoft Office and the Internet
Proven Cashier experience
Knowledge of automotive parts
Ability to lift tires and batteries weighing up to 50 lbs.
Maintain a consistent work schedule
Ability to work retail hours, including overtime, weekends, and holidays
Prior customer service and data entry experience
Must have a reliable means of transportation to get
Must be able to read, write, and speak English
Must be able to pass a drug and background test
Bilingual Spanish -preferred

Job Conditions:

Exposure to outdoors/weather conditions for times when you must go outside into the yard.
Regular sitting, standing, bending, and walking as needed to provide proper customer service and to complete vehicle receiving duties.

We look forward to receiving your resume!

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Vehicle Purchasing / Customer Service Specialist

Job Description - Vehicle Purchasing / Customer Service Specialist

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