Vendor Manager

JOB SUMMARY

Serves as the supervisory lead for the Vendor Management team. This role balances high-level vendor relationship management with the daily supervision, training, and workload management of the Coordinator team (Levels I & II).

DUTIES AND RESPONSIBILITIES

• Team Supervision: Directly supervise Level I and II Coordinators, assigning daily tasks and monitoring workload balance to ensure efficiency.


• Training & Development: Lead the onboarding of new hires and provide ongoing coaching and training to the coordinator team.


• Performance Management: Assist the Manager in writing performance reviews and setting goals for the team; address performance issues as they arise.


• Escalation Point: Serve as the primary point of escalation for the team when they cannot resolve a vendor issue or compliance hurdle.


• Reporting: Compile weekly team productivity reports for the Manager.

ESSENTIAL FUNCTIONS

• Leadership: Foster a collaborative team environment and ensure the team meets all Service Level Agreements (SLAs) for onboarding.


• Quality Control: Review the work of junior staff to ensure data accuracy and compliance standards are met.

REQUIRED QUALIFICATIONS

• Experience: 6–8 years of experience in vendor management with at least 1 year of team lead or supervisory experience.


• Education: Bachelor’s degree required.


• Skills: Strong leadership capabilities, ability to delegate effectively, and experience managing team performance.

PREFERRED QUALIFICATIONS

• Experience: Experience managing remote or distributed teams.


• Software: Proficiency in HRIS or Performance Management software.

WORK ENVIRONMENT / PHYSICAL DEMANDS

Office-based work with prolonged computer use; standard office environment.

DISCLAIMER

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

DAVACO LP is an Equal Opportunity Employer and Supports a Diverse, Inclusive Work Environment

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

DRUG-FREE WORKPLACE

We maintain a drug-free workplace and perform pre-employment, random, reasonable suspicion, and post-accident substance abuse testing. We also perform pre-employment background checks.

APPLICANTS WITH DISABILITIES

If you are an individual with a disability or a disabled veteran who is unable to use our online tools to search and apply for jobs, you may request a reasonable accommodation by contacting us at [email protected] and/or (214)-706-4018.