Vendor Operations Representative III

I. Job Summary 
Reporting to the Vendor Relations Manager or Supervisor, this position will be responsible for the standard day-to-day maintenance of WM & third-party vendor relations. 

II. Essential Duties and Responsibilities 
To perform this job successfully, an individual must be able to perform the essential duties satisfactorily. Other minor duties may be assigned and may vary by department.

• Perform assigned day-to-day issues/tasks related to the Vendor contracts and works with internal and external partners to resolve standard issues ensuring department SLAs are met.   
• Schedules and assists in any internal oversight or external regulatory audits.   
• Provide ongoing communication to all parties, ensuring vendors are meeting contractual obligations by reviewing all vendor reporting.   
• Support internal team and external vendors with on-boarding process of all new vendors.   
• Responsible for obtaining quotes, negotiating and/or procuring all service costs for all materials assigned.   
• Assist with the awarding of services and contracts with both Waste Management Market areas and all Third-Party vendors for open and/or closed market entities.   
• Execute all CPI, regulatory or disposal cost adjustments as assigned.   
• Assist with maintenance of the cost grid and informational databases with the most current market status as well as ensuring all rate structures are identified and made available through various databases.   
• Assists in the development of Request for Information (RFIs), Request for Proposal (RFPs) and business cases   
• Interact with both internal customers and external vendors to resolve issues effecting service and operations.  
• Responsible for reconciling and settling all escalated AP inquiries such as vendor statements, negotiating payment terms, and following up with vendors to ensure deadlines are met.  
   

III. Supervisory Responsibilities 
This job has no supervisory duties.  
 

IV. Qualifications 
The requirements listed below are representative of the qualifications necessary to perform the job. 

A. Education and Experience 
 Education: High School Diploma or GED (accredited)  
Experience: One (1) year of relevant work experience (in addition to education requirement)  
 B. Certificates, Licenses, Registrations or Other Requirements 
 None required.  
 C. Other Knowledge, Skills or Abilities Required 
 Basic Excel, Word Skills, SharePoint Navigation  
 

V. Work Environment 
Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
 Normal setting for this job is: hybrid office setting in Windsor, CT.

The expected base pay range for this position across the U.S. is $23.79 - $29.72/hour. This range represents a good faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidate’s relevant experience, education, training, certifications, qualifications, and work location. 
 

Benefits 
At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.