Vendor Relationship Specialist

🌎 Change the world. Get paid for it.

At Acumen, we're on a mission to help the disabled, military veterans, and the elderly live more independent, empowered lives. If you want your work to matter, this is your sign.

💡 About US

Acumen Fiscal Agent began 30 years ago with a bold idea: There had to be a better, simpler, and more personal way to deliver self-directed services to individuals needing home care and their families.

Today, Acumen is proud to be one of the nation’s largest and most trusted providers of fiscal agent services.

We’re not just processing payroll or paperwork, we’re helping people live fuller, more independent lives. Come be part of something meaningful!

💼What is the job?

Acumen Fiscal Agent is seeking a Vendor Relationship Specialist to join our dedicated team. In this role, you will be responsible for managing relationships with our vendors, ensuring that our collaborations run smoothly and effectively. You will serve as the main point of contact for vendor inquiries and concerns, negotiate contract terms, and monitor vendor performance to establish and maintain effective partnerships. The ideal candidate will possess excellent communication and negotiation skills, a strong understanding of vendor management processes, and a customer-oriented mindset. This position offers an exciting opportunity to contribute to our mission by ensuring that we have reliable and responsive vendors to support our services, all while further developing your expertise in vendor management.

Responsibilities

• Serve as the primary contact for vendors, addressing inquiries and concerns promptly.
• Negotiate contract terms and conditions with new and existing vendors.
• Monitor and evaluate vendor performance, ensuring adherence to service agreements.
• Assist in the development of vendor management policies and procedures.
• Collect and analyze vendor performance data to identify areas for improvement.
• Facilitate communication between vendors and internal teams to ensure alignment and collaboration.
• Assist in resolving disputes and issues that may arise with vendors.

• Bachelor's degree in business administration, management, or a related field preferred.
• Previous experience in vendor management or procurement, ideally within a service-oriented industry.
• Strong negotiation, communication, and interpersonal skills.
• Excellent problem-solving abilities and attention to detail.
• Ability to work collaboratively in a team environment and independently when required.
• Proficiency in Microsoft Office Suite and experience with vendor management software is a plus.
• Strong organizational skills with the ability to manage multiple tasks effectively.
• Commitment to providing exceptional service to both internal and external stakeholders.

♥️What's in It for You?

• 16 paid holidays, including your birthday! We believe celebrating you is just as important as the work you do.
• Paid Time Off and Paid Sick Time
• Employee Recognition Program
• Employee Assistance Program
• Referral Program, get extra rewards for referring your friends to work with Acumen!  
• Paid Parental Leave
• Be a part of a mission driven culture where you can make a real impact
• Medical, Dental & Vision coverage
• 401(k) with company match
• Voluntary benefits, including Pet Insurance

💭What Do You Think? Are You Ready to Make a Difference in Someone’s Life Every Single Day?

Apply today and be part of a team that values compassion, accountability, and purpose. Let’s make self-direction more personal, together.