Vendor Sourcing Team Lead

Modern Construction and Facilities Maintenance Services (Modern Construction Services, LLC) is a full-service, WBENC-certified company located in Charlotte, NC offering clients regional commercial construction and renovation as well as nationwide 24x7x365 facility maintenance services.

We are hiring a driven professional to join our Vendor Management Department in support of clients across the country as a Vendor Sourcing Team Lead.

The Vendor Sourcing Team Lead is an individual contributor responsible for executing and supporting high-volume vendor sourcing efforts while serving as a subject matter expert for the team. This role plays a key part in identifying, evaluating, onboarding, and maintaining a nationwide network of subcontractors and suppliers (our vendor network).

The ideal candidate thrives in a fast-paced, call-heavy environment, has attention to detail, excels at quickly locating high-quality subcontractors.

The rate of pay is $30.00/hour, and the position is full-time, hourly, non-exempt, and is eligible for overtime pay.

This position is in-office (the location is 5900 Harris Technology Blvd., Charlotte, NC 28269) and is not remote (work from home).

Team Leadership & Support

• Reinforce a customer-first mindset with internal stakeholders
• Set the standard for productivity, accuracy, and quality
• Coordinate team workload to meet priorities and coverage demands
• Review work for quality, provide feedback, and escalate gaps to management
• Track team performance (activity, onboarding, data accuracy)
• Train, onboard, and mentor team members
• Encourage accountability and continuous improvement
• Execute managements priorities through daily team actions
• Support special projects (data cleanup, sourcing initiatives, system improvements)

Vendor Sourcing & Coordination

• Drive real-time vendor / subcontractor sourcing through high-volume phone outreach, quickly engaging vendors to confirm availability, capabilities, and timelines for urgent needs
• Build and maintain proactive vendor pipelines, using consistent outreach and relationship development to support upcoming projects
• Connect the right vendor to the right job, leveraging strong communication and problem-solving skills to keep operations moving efficiently
• Act as the voice behind administrative processes, reinforcing email requests through direct calls to ensure vendors understand and complete required documentation
• Hold vendors accountable for responsiveness and compliance, actively following up to secure timely updates and required submissions
• Ensure administrative quality and consistency, overseeing documentation standards and closing communication gaps between vendors and internal teams

Skills Required:

• Leadership and peer collaboration skills without formal authority
• Strong organizational skills and attention to detail
• Ability to multitask and manage multiple priorities across departments
• Customer-service mindset with professional and positive communication style
• Problem-solving ownership with ability to manage and resolve challenges quickly
• Strong verbal communication skills with the ability to stay persistent and direct on the phone
• Ability to handle rejection and continue outreach in a call-heavy environment
• Solution-oriented, with the ability to adapt and overcome diverse challenges
• Proficiency with Microsoft Office (Outlook, Excel, Word, SharePoint)

Preferred:

• Experience in high-volume calling roles such as dispatch, freight brokerage, recruiting, or outbound sales
• Experience in construction, facilities maintenance, or vendor sourcing environments
• Knowledge of subcontractor compliance requirements (COI, W9, licensing, contracts)
• Experience with CRM systems, dispatch tools, or vendor management platforms
• Intermediate Excel skills working with small-to-medium datasets
• Prior supervisory or team lead experience

• Eligible for an annual, end-of-year bonus based on company profitability.
• Employer-paid Basic Term Life Insurance, Short- and Long-term disability insurance.
• Life Insurance (Basic, Voluntary & AD&D)
• Health Care Plan (Medical, Dental & Vision)
• Flexible Spending Account (FSA), Health Saving Account (HSA).
• Retirement Plan (401k, IRA, Company Match)
• Paid Time Off (Vacation, Sick & Public Holidays)