Vendor Specialist

Supercharge your career here at Powerhouse!

We are looking for a Vendor Specialist to join our team!

Come work for an industry leader with consistent growth, explore multiple business lines, and experience an individualized development plan to help ensure you hit your professional potential.

What’s in it for YOU:

· Medical, dental, vision, Short-Term Disability, Long-Term Disability, Life Insurance and additional voluntary plans.

· 401(k) Retirement Plan with company match.

· PTO, 11 Company Holidays and Paid Parental Leave

· Wellness activities and an onsite gym

· Ongoing professional development and continuing professional education.

What YOU will do:

• Source, vet, and onboard qualified vendors specializing in power washing services.
• Maintain accurate vendor records, contracts, insurance, and compliance documentation.
• Coordinate scheduling and execution of recurring and ad hoc power washing services across multiple locations.
• Monitor and track service performance to ensure timely completion and adherence to scope and quality standards.
• Conduct service quality audits through photo reviews, checklists, and/or site visits as needed.
• Resolve service issues promptly, escalating major concerns to the Vendor Manager.
• Build strong relationships with vendor partners to ensure accountability and continuous improvement.
• Collaborate with procurement, operations, and facilities teams to align service expectations and improve vendor performance.
• Support budgeting, cost control, and invoice validation for power washing services.
• Prepare reports and summaries on vendor performance, issue resolution, and service metrics.
• Assist in training internal stakeholders on service expectations, vendor processes, and work order protocols.

Minimum Qualifications:

• High school diploma or GED required; associate’s or bachelor’s degree in business, facilities management, or related field preferred.
• 2+ years of experience working with vendor management or facilities services, preferably in exterior maintenance or power washing.
• Knowledge of commercial power washing standards and best practices is strongly preferred.

Technical Skills:

• Proficiency in Microsoft Office (Excel, Outlook, Word).
• Experience using work order and vendor management platforms (e.g., ServiceChannel, Corrigo, FM systems).
• Strong communication and negotiation skills.
• Ability to prioritize and manage multiple projects and deadlines.
• Attention to detail and commitment to service quality.
• Ability to analyze vendor performance and identify trends or areas for improvement.

Work Environment / Physical Requirements:

• Primarily office-based, with occasional travel or field visits to verify vendor performance or support issue resolution.
• Regular use of computers, telephones, and standard office equipment.
• Ability to occasionally lift materials up to 25 pounds and conduct field assessments as needed.
• Must be able to read service scopes, review photographic documentation, and communicate effectively with vendors and team members.

Disclaimer:

This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. Management reserves the right to modify or assign duties as necessary in response to business needs and company priorities.