Venue Concierge

Job Title: Venue Concierge

Job Summary:

We are seeking a dynamic and detail-oriented Venue Concierge to support the event day operations of our venue. This role involves ensuring smooth event execution, providing exceptional client service, maintaining a welcoming and organized environment and touring prospective clients. The ideal candidate will be proactive, flexible, and able to multitask effectively in a fast-paced setting.

Key Responsibilities:

• Act as a point of contact for clients, vendors, and guests, addressing inquiries and resolving any issues during events.
• Provide on-site assistance during events to ensure operations run efficiently and clients/guests are satisfied.
• Give tours of the venue to potential clients to assist the sales process.
• Monitor and maintain cleanliness, safety, and functionality of the venue throughout events.
• Support administrative tasks such as building tour materials, imputing tour notes post tours and responding to emails or phone calls.
• Uphold venue policies and procedures, ensuring compliance with health, safety, and legal regulations.
• Assist in setting up and breaking down events, ensuring all areas are properly organized and meet client expectations.

Qualifications and Skills:

• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Ability to work evenings, weekends, and flexible hours based on event schedules.
• Previous experience in events, hospitality, or customer service is a plus.
• Problem-solving mindset with a proactive approach.
• Physical ability to lift and move equipment as needed.

Benefits:

• Opportunity to work in a vibrant and fast-paced environment.
• Gain valuable experience in event and venue management.
• Potential for growth within the company.

Work schedule

• Weekend availability