Venue Operations & Event Sales Coordinator

Do you have a passion for database systems and customer service? Are you inspired to create positive change in our local community? Do you enjoy working in a collaborative and supportive environment in a values-driven organization that cares deeply for its employees? If so, the Boulder JCC might be the place for you!

Our dynamic and community-centered organization is seeking a talented, conscientious, and highly organized Venue Operations & Event Sales Coordinator to join our team. This role serves as the operational backbone of the Venue & Events Department, delivering critical business support, financial oversight, database administration, and client pipeline management. 

Working closely with the Venue & Events Director as part of a collaborative Operations Team, you will act as the primary financial bridge between Venue & Events and the Finance Department. You will manage end-to-end client account records, streamline operational workflows, and serve as a knowledgeable, welcoming point of contact for current and prospective clients. 

The ideal candidate thrives both independently and collaboratively, proactively anticipating departmental needs in a fast-paced environment. This position calls for exceptional organizational and analytical skills, strong problem-solving initiative, and clear, professional communication. If you are detail-oriented, passionate about helping others, and eager to support special events from initial inquiry to final execution, we would love to connect with you. 

KEY RESPONSIBILITIES:

Financial & Contract Management

• Oversee the end-to-end event contracting and invoicing lifecycle, ensuring accurate terms, timely execution, insurance compliance, and municipal permit clearance (e.g., City of Boulder Special Event Permits).
• Manage client billing, payment tracking, accounts receivable follow-ups, and confidential financial data in accordance with BJCC standards.
• Oversee preferred caterer and vendor contracts, ensuring active agreements, up-to-date certificates of insurance, and timely collection of Facility Maintenance Fees.

Budgeting & Financial Strategy

• Partner with the Venue & Events Director and Finance Department to build annual department budget and align service pricing strategies.
• Monitor monthly revenue, expenditures, and budget variances with staff, ensuring revenue is on track and all departmental purchasing adheres to guidelines.
• Conduct regular financial reconciliations with the Finance Department between CRM (Salesforce) and accounting software (Sage Intacct).

Administrative & Client Operations

• Serve as a primary point of contact for client, prospect, and visitor inquiries, providing expert information on BJCC facilities, rentals, and capabilities.
• Maintain complete, audit-compliant physical and electronic client records following state and federal regulations.
• Assist leadership with staff scheduling, training logistics, and cross-departmental administrative support.

Information Systems & Process Optimization

• Maintain master event calendars and maintain accurate, standardized data across systems.
• Partner with Data Management to build custom Salesforce reports/templates and optimize workflow technology for the department.
• Evaluate current and emerging software solutions in collaboration with Operations and Finance teams to improve operational efficiency.

Departmental & Event Support

• Lead or support prospective client tours, sales presentations, and live-streamed event client management.
• Occasionally provide coverage for day time events for the Venue & Events Department as needed.

QUALIFICATIONS:

• Bachelor’s degree in a related field (or equivalent practical experience), plus 2+ years of experience in venue operations, administrative finance, or a similar capacity. 
• A passion for working in a community-centered environment. 
• Proficiency in Microsoft Office Suite (especially Excel) and Google Suite applications; hands-on experience with Salesforce, Sage Intacct, or Streamspot is a strong plus. 
• Demonstrated quantitative and analytical skills, with a proven track record of maintaining high standards of confidentiality with sensitive financial data. 
• Exceptional organization, high attention to detail, and the ability to prioritize issues, work independently, and execute multiple workstreams simultaneously. 
• Strong collaborative mindset with a proactive, reliable work ethic. 
• Excellent written, verbal, and interpersonal communication skills, with a strong commitment to providing high-level customer service and hospitality. 

COMPENSATION:

This is a full-time, non-exempt salaried position with a salary range of $21.13-22.86 per hour commensurate with experience. Employee benefits currently include health insurance (medical, dental, and vision) with access to a health savings account (HSA) with generous employer contributions, a 403(b) retirement savings plan with immediate vesting and an employer match up to 4%, voluntary disability, life, and accident insurance, substantial staff discounts, as well as plentiful time off (vacation, sick, and holidays including a full week during Thanksgiving).

APPLY NOW

Applications are accepted here. Once you submit your application, a member of our hiring team will be in touch if we would like to schedule an interview. An offer of employment in this position will be contingent on the successful completion of a background check.

We look forward to hearing from you!

The Boulder JCC's mission is to be a home for community that builds relationships, embraces differences, and embodies what Jewish life can be. We are a central gathering place for people of all ages and backgrounds that supports the JCC's values of community, joy, care, respect, growth, and generosity.

Reasonable Accommodations

The Boulder JCC is committed to providing reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of the job. The organization engages in an interactive process with applicants and employees who request accommodations and makes determinations on a case-by-case basis. Accommodations may be available during the application process as well as during employment. Requesting an accommodation will not adversely affect employment opportunities or status. All information regarding disabilities and accommodation requests will be kept confidential in accordance with applicable laws. 

Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply for jobs unless they meet every single qualification. At the Boulder Jewish Community Center, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about these roles but your past experience doesn't align perfectly with every qualification noted above, we encourage you to apply. You may be just the right candidate for this or other positions.

The Boulder JCC is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity, or any other status protected by law.