Venue Specialist

This is a full-time, on-site position based in Fort Lauderdale, Florida

Are you a detail-oriented and process-driven go-getter? Do you thrive in challenging and fast-paced professional corporate team environments?

As our new Venue Specialist (Event Coordinator), you'll have a big part in driving the success of our nationwide seminar program. Working closely with our corporate marketing and sales teams, we’ll count on you to develop new tools and processes.

Compensation: $23.50 per hour for 37.5 hours per week, plus benefits

Location: 1901 West Cypress Creek Road, Fort Lauderdale, FL 33309

Working Hours: Monday through Friday, 9:00 AM – 5:30 PM

About Us

MASA has been a leader in emergency medical transportation insurance since 1974. We're not just a company – we're a close-knit team dedicated to "Protecting families with compassion when others don't." Our professional yet friendly company culture fosters collaboration, innovation, and a clear mission that resonates through every role as we support our expanding base of 2+ million members across the United States and the Caribbean. Learn more at https://www.masaaccess.com

What You Will Do

Reporting to the Call Center Manager, you will coordinate menus, manage venues, and oversee seminar capacity to ensure successful and well-executed events nationwide. Your main responsibilities will include:

Creating and distributing menus:

• Collaborate with a 3rd party designer to craft a nationwide menu template.
• Develop menus for scheduled seminars by utilizing online menus or liaising with venues for special options/pricing.
• Establish a filing system for easy access and weekly distribution of menus to the sales team.

Booking venues:

• Manage a comprehensive database of seminar venues.
• Regularly review proposed locations, ensuring viable venues in each location, and communicate this information to Sales Directors.
• Contact venues to schedule seminars as per the Sales Director's schedule.
• Submit seminars for advertising to the marketing team.

Confirming venues:

• Confirm reservations and expected guest numbers with booked venues.
• Book new venues when required, coordinating with sales and marketing teams to keep everyone informed.

Managing seminar capacity:

• Monitor RSVPs to prevent overcapacity at scheduled seminars.
• Collaborate with the Sales Director, venue, and marketing team to open new seminars when necessary.

What We Need From You

A high school diploma, excellent communication skills, proficiency in Office365, and strong organization skills, including attention to detail and efficient calendar management. Event coordination experience is preferred.

What We Will Provide You

• A competitive salary and comprehensive employee benefits programs.
• A professional and friendly company culture that supports a clear mission: "Protecting families with compassion when others don’t."
• An opportunity to unleash your expertise and create a lasting impact on our journey of growth and success!

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