Verification Agent

At Allied Health Agency, we’re dedicated to providing top-tier support services to clients across the healthcare industry. We’re currently looking for a motivated, detail-oriented Health Insurance Verification Agent to join our in-office team in Pembroke Pines, FL.

This is not a remote position. Candidates must be able to commute to our office daily.

In this role, you'll primarily handle inbound calls from our internal sales team, verifying client application information before it's submitted to insurance carriers. You will also handle outbound follow-up calls as needed, including calls regarding pending terminations. This is a fast-paced role where accuracy, professionalism, and strong communication skills are key. We also offer performance-based incentives for top performers.

Key Responsibilities:

• Handle inbound verification calls from the sales department


• Confirm and verify client application details before insurance submission


• Make outbound calls for follow-ups or clarification


• Follow a structured script to ensure accuracy and professionalism


• Enter client data into our system with a high level of accuracy


• Provide clear and courteous communication throughout every interaction

What We’re Looking For:

• Strong communication skills in English (spoken and written)


• Spanish fluency is a plus, but not required


• Ability to commute to and work daily in our Pembroke Pines, FL office


• Comfortable using office systems and dialing softwares


• High attention to detail and a focus on accuracy


• Reliable, professional, and team-oriented attitude

What We Offer:

• Weekly pay via direct deposit


• Full training to set you up for success


• Access to modern office systems and tools


• Supportive, team-first work environment


• Performance-based incentives and bonuses


• Opportunities for growth and internal advancement

How to Apply:

We’re hiring immediately due to higher-than-expected call volume from Open Enrollment. The hiring process includes a video interview followed by an in-office interview, and all applicants must pass a background check.

If you’re interested, please send your resume and a brief message explaining why you’re a great fit. We’re excited to connect with driven candidates ready to grow with us at Allied Health Agency.