Veterinary Assistant/Receptionist

East Ridge Animal Hospital is located in East Ridge, Tennessee. At East Ridge Animal Hospital, we provide loving health care to your small animal and exotic pets. We want you to feel like you're one of us, which is why we strive for true family-oriented service. Using the latest technology, we can complete endoscopic exams for ear infection, sinuses, and gastrointestinal issues. Other services we provide are vaccines, routine checkups, sick appointments, boarding, digital radiology, in-house diagnostics, dentistry, acupuncture, cold laser therapy, holistic medicine, routine and advanced (soft tissue and orthopedics) surgical care, and much more. We are proud to be accredited by the American Animal Hospital Association and are members of the American Association of Feline Practitioners.

East Ridge is a city in Hamilton County, Tennessee, bordering Chattanooga, Tennessee. Lake Winnipesauke amusement park is located nearby and has rides and attractions for the entire family. Rock city is located atop Lookout Mountain, it is a true marvel of nature featuring massive ancient rock formations, gardens with over 400 native plant species, and breathtaking views. Chickamauga and Chattanooga national military park is a historic park at the site of 2 Civil War battles, featuring trails, visitor centers & an archeological site.

To learn more about us, click here: https://www.vetyourpets.com/

Veterinary Assistant – Responsibilities Include:

• Restraining animals safely and compassionately

• Triage of incoming patients and assisting in exams

• Collecting and processing lab samples (blood, urine, fecal, skin)

• Performing diagnostic imaging and radiographs

• Providing nursing care to hospitalized or medical patients

• Preparing for surgery, assisting during procedures, and managing anesthesia

• Administering medications and treatments as directed

• Effectively communicating treatment plans with clients

Veterinary Receptionist – Responsibilities Include:

• Greeting clients and managing patient check-in and check-out

• Answering multi-line phone systems and scheduling appointments

• Processing payments and maintaining accurate medical records

• Handling prescription requests and coordinating with veterinary staff

• Supporting clients with empathy, especially during emotionally challenging visits

• Keeping the reception area clean, organized, and welcoming

Qualifications:

• At least 1 year of customer service experience (veterinary preferred)

• Outstanding communication and interpersonal skills

• Highly organized, detail-oriented, and capable of multitasking

• Professional, compassionate demeanor under pressure

• Familiarity with veterinary software and procedures a plus

• Minimum 1 year of veterinary experience required

• Surgical assistance experience preferred

• Strong work ethic and a positive team-focused attitude

• Skilled in patient restraint, lab procedures, and radiography

• Excellent communication and organizational abilities

• Eagerness to learn and grow professionally

• Ability to handle odors, noises, animal waste, and potentially contagious diseases

• Comfortable with occasional exposure to bites or scratches

We offer our staff:

• Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA) 
• Employee Assistance Program 
• Paid Vacation and Sick Time for ALL Employees 
• Paid Bereavement Program 
• Paid Parental Leave Program  
• Competitive Compensation  
• Continuing Education Allowance (applies to licensed/registered/certified roles)
• Tuition Assistance Program 
• Access to a CVA/CVT/CVPM Partnership through Penn Foster 
• Career Development Opportunities 
• Referral Bonus Program for most positions! 
• Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc) 
• *Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check.

*Note – some benefits may only be available to or vary slightly for full time employment status vs part time status.

For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit https://allianceanimal.com/additionaljobdescriptiondetails/.