Veterinary Assistant/Surgery Coordinator

Surgical Services Coordinator / Veterinary Assistant


Veterinary Emergency & Specialty Hospital (VESH), a state-of-the-art, 24-hour VECCS Level 2 Certified facility located in vibrant West Springfield, MA, is seeking a dedicated and detail-oriented Surgical Services Coordinator / Veterinary Assistant to join our collaborative Surgery team.

Compensation:

• $22 - $27 based knowledge & experience

• Four 10-hour shifts between Monday-Friday
• NO WEEKENDS!

• Schedule surgery consultations and procedures with attention to detail and surgeon availability.
• Serve as a liaison between clients, referring veterinarians (RDVMs), and the VESH Surgery team.
• Manage all surgery-related communications: emails, follow-ups, post-op updates, discharge scheduling, and virtual incision checks.
• Ensure referral documents, medical history, test results, and medications are received and organized before appointments.
• Prepare cost estimates, admission paperwork, and specialty confirmation calls.
• Monitor and maintain accurate surgery schedules and documentation in EzyVet.
• Address prescription refill requests, client callbacks, and send sympathy cards when needed.

• Assist with surgical patient exams, history-taking, vitals, diagnostics, and client education.
• Support the surgical team with blood draws, IV catheter placements, patient prep, and instrument sterilization.
• Maintain cleanliness and readiness of the surgery suite and exam rooms.
• Manage surgery inventory and ensure necessary supplies are always stocked.
• Communicate clearly and compassionately with clients during discharges and post-op care instructions.
• Enter accurate records and charges into the hospital’s software system and prepare take-home medications.

• A Supportive Environment: Join a team that works like a TEAM. We foster a welcoming atmosphere where every team member feels valued, supported, and encouraged to grow. From seasoned experts to those just starting out, we believe in mentorship and collaboration.
• Opportunities for Growth: At VESH, learning never stops. Our experienced Doctors and Technicians take pride in mentoring and guiding newer team members. You'll have the chance to expand your knowledge and refine your skills in a supportive environment.
• Commitment to Excellence: We believe in providing nothing but the best for our patients. Our team utilizes cutting-edge equipment and techniques to deliver top-notch care, ensuring every pet receives the treatment they deserve.

• You are a veterinary professional dedicated to outstanding client service and excellent patient care.
• You understand the importance of maintaining a positive, respectful, uplifting hospital culture and genuinely love working with people that share that same value.
• You’re not afraid to jump in and get your feet wet! A diligent worker who takes initiative and contributes to the operation of the entire department, you will help get all the day’s duties done!
• You are eager to continue enhancing your skill set and enjoy learning & collaborating with a team.

• CE Allowance
• Paid Shoe Stipend
• Scrubs provided by VESH at no cost to the employee!
• Paid Time Off
• Sick Time
• Shift Differential
• Employee Pet Discount/Immediate Family Member Discount
• 401k
• Medical/Dental/Vision
• Short/Long Term Disability Insurance
• Life Insurance
• HSA/FSA
• License application and renewal reimbursement for CVTs.

• Variety and Challenge: Every day brings new challenges and opportunities to learn. You'll never feel stuck in a routine at VESH, where every case is unique and every patient deserves personalized care.
• Making a Difference: Join a team where your contributions truly matter. Whether it's saving a life in an emergency situation or providing comfort to a pet in need, your work at VESH has a meaningful impact on the lives of animals and their families.
• Professional Development: We're committed to helping you reach your full potential. From continuing education opportunities to hands-on training, we invest in your growth and development every step of the way.

For more information about our hospital, please visit https://www.veshdeerfield.com.