M

Veterinary Client Service Representative

icon building Company : Medvet
icon briefcase Job Type : Full Time
icon geo-alt Deerfield Beach, Florida

Job Description - Veterinary Client Service Representative


Description



Veterinary Eye Institute (VEI) is the leading veterinarian-owned and led network of stand-alone ophthalmology practices. We help our patient receive advanced medical treatments and innovations. We treat things like cataracts, glaucoma, uveitis, ulcers, sudden blindness, and so much more! We are looking for collaborative and driven people to join our clinical team  
   
We are looking for:  Client Service Representative (CSR)    
 
Proposed Schedule: Monday-Friday 8a-5p
 
 The right candidate enjoys working with people and their pets, is caring, friendly, and efficient. Someone who creates a warm and welcoming impression and remains professional and courteous while handling multiple tasks.  
  
We are searching for someone who firmly believes in the quality of care we provide and can communicate this sense of assurance to clients. In addition, understands our services and recommendations and clearly communicate them to clients.  
The ideal applicant can empathize with clients and remain compassionate and well mannered. Remaining calm and collected in the face of emergency situations.     
   
What you’ll do:   
  • Greet and check-in clients  
  • Answer telephones and transfer calls   
  • Escort clients and their pets to exam rooms   
  • Manage medical records, charts, reports and correspondence   
  • Discuss payment options and process payments   
  • Communication between clients and staff  
  • Maintain a neat and clean lobby   
   
Who you are:   
  • High school diploma or equivalent  
  • Ability to remain composed in stressful and emotional situations   
  • Excellent verbal and written communication skills   
  • Excellent client service skills and phone etiquette   
  • Attention to detail, self-motivated and the ability to work successfully as part of a team and autonomously   
  • Sense of urgency within a fast-paced environment   
  • Some flexibility with work hours and able to work additional hours when necessary   
  • Critical thinking skills and ability to anticipate needs inter & intra-departmentally   
  • Ability to stay on task and work energetically for entire shift, sometimes up to 10 hours per day  
  • Eager to learn more about diseases and medication specific to ophthalmology  
   
Perks and Benefits include:    
  • Strong career growth and personal development opportunities     
  • Comprehensive Health Benefits    
  • Vision and Dental    
  • HSA, FSA and Independent Care Spending    
  • 401k with Employer Match    
  • Paid Time Off (PTO)    
  • Shift Differentials and On-call Pay    
  • Uniform Allowance    
  • Employee Pet Discounts and Pet Insurance    
  • Elective Short-Term Disability, Life and Accident Insurance and company paid Long Term Disability    
  • Continuing Education Opportunities and Assistance Program    
   
Come as you are. VEI is an equal opportunity employer. We are also a drug-free organization, therefore employment with VEI is dependent upon the passing of a drug screen and background check.    
  
VEI does not accept unsolicited resumes from third-party recruiters. 


Original job Veterinary Client Service Representative posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
Share Job
Share Job
thunder icon

Get your Resume Reviewed for Free

Similar Client Service Representative Jobs in the US

thunder icon

Get your Resume Reviewed for Free

GrabJobs us
facebook icon instagram icon linkedin icon

GrabJobs is the no1 job portal in the US, connecting you to thousands of jobs fast! Find the best jobs in the US, apply in 1 click and get a job today!

Mobile Apps

GrabJobs iOS App logo GrabJobs Android App logo GrabJobs Huawei App logo

Copyright © 2026 Grabjobs Pte.Ltd. All Rights Reserved.

Privacy Policy Terms of Use