Veterinary Client Service Representative

Company : Medvet

Job Type : Full Time

Deerfield Beach, Florida

Number of Applicants

000+

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Job Description - Veterinary Client Service Representative

Description

Veterinary Eye Institute (VEI) is the leading veterinarian-owned and led network of stand-alone ophthalmology practices. We help our patient receive advanced medical treatments and innovations. We treat things like cataracts, glaucoma, uveitis, ulcers, sudden blindness, and so much more! We are looking for collaborative and driven people to join our clinical team 

We are looking for:  Client Service Representative (CSR)   

Proposed Schedule: Monday-Friday 8a-5p

 The right candidate enjoys working with people and their pets, is caring, friendly, and efficient. Someone who creates a warm and welcoming impression and remains professional and courteous while handling multiple tasks. 

We are searching for someone who firmly believes in the quality of care we provide and can communicate this sense of assurance to clients. In addition, understands our services and recommendations and clearly communicate them to clients. 

The ideal applicant can empathize with clients and remain compassionate and well mannered. Remaining calm and collected in the face of emergency situations.    

What you’ll do:  

Greet and check-in clients

Answer telephones and transfer calls

Escort clients and their pets to exam rooms

Manage medical records, charts, reports and correspondence

Discuss payment options and process payments

Communication between clients and staff

Maintain a neat and clean lobby

Who you are:  

High school diploma or equivalent

Ability to remain composed in stressful and emotional situations

Excellent verbal and written communication skills

Excellent client service skills and phone etiquette

Attention to detail, self-motivated and the ability to work successfully as part of a team and autonomously

Sense of urgency within a fast-paced environment

Some flexibility with work hours and able to work additional hours when necessary

Critical thinking skills and ability to anticipate needs inter & intra-departmentally

Ability to stay on task and work energetically for entire shift, sometimes up to 10 hours per day

Eager to learn more about diseases and medication specific to ophthalmology

Perks and Benefits include:   

Strong career growth and personal development opportunities

Comprehensive Health Benefits

Vision and Dental

HSA, FSA and Independent Care Spending

401k with Employer Match

Paid Time Off (PTO)

Shift Differentials and On-call Pay

Uniform Allowance

Employee Pet Discounts and Pet Insurance

Elective Short-Term Disability, Life and Accident Insurance and company paid Long Term Disability

Continuing Education Opportunities and Assistance Program

Come as you are. VEI is an equal opportunity employer. We are also a drug-free organization, therefore employment with VEI is dependent upon the passing of a drug screen and background check.   

VEI does not accept unsolicited resumes from third-party recruiters. 

Original job Veterinary Client Service Representative posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

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Veterinary Client Service Representative

Job Description - Veterinary Client Service Representative

Description

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