Veterinary Customer Service Representative (Overnight)

Description

Position at Thrive Pet Healthcare Specialists - San Antonio

Thrive Pet Healthcare Specialists - San Antonio is seeking a Full-Time Customer Service Representative to join our AMAZING team!

Shifts available:
Mid Shift- Saturday, Sunday, Monday, and Tuesday
Overnight: Wednesday 8pm-6am and Thursday, Friday, Saturday 10pm-8am
The Customer Service Representative is the first person that a client will meet upon entering our facility and should be courteous and helpful at all times. The ideal candidate would be a positive person who can professionally treat any situation with a smile on their face.

Our ideal candidate: Recent experience as a veterinary receptionist or medical office receptionist
Exceptional customer service and communication skills
Is self-motivated and able to work independently
Is a great team player
Has experience with answering multi-phone lines
Has basic knowledge of Microsoft Office
Is familiar with standard office equipment
Can problem-solve
Job responsibilities include, but are not limited to: Answer phones and greeting clients and patients
Accurately enter client information, collect payments, and print receipts
Maintain an individual cash box which is to be balanced at the end of each shift
Consistently provide exceptional customer service in a positive manner

Our benefits package is the best in the industry and includes health, dental, vision, paid parental leave, 401(k) matching, paid time off, pet benefits, and much more!

At Thrive Pet Healthcare, we celebrate and embrace the uniqueness and diversity of all of our team members, pet parents, and pets. We strive to create a diverse, equitable, and inclusive culture where all team members belong and feel empowered.
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