Veterinary Receptionist

Receptionist 

Aspen Animal Wellness is hiring a full-time front-desk receptionist to  be the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care. 

What to Expect 

As you join our team, expect to be supported in your work and home life with: 

• A comprehensive benefits package, including medical, dental, and vision insurance 

• Paid time off and a 401(k) plan for full-time employees 

• Professional development opportunities  

• [additional differentiating benefit] 

Salary: $18.00-$21.00 per hour dependent on experience and skills. 

Schedule: Monday, Tuesday, Wednesday and Friday 7:30-5:30 

Key Responsibilities:  

• Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms. 

• Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments. 

• Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups. 

• Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior. 

• Assist in maintaining cleanliness and organization to ensure a positive client experience. 

Qualifications: 

• Previous experience as a veterinary receptionist or medical office assistant preferred 


• Previous management experience preferred  

• Strong organizational and multitasking skills 

• Ability to maintain a calm, professional, and positive demeanor   

About Aspen Animal Wellness  

Drs. Indart and Phillips began working together in 2008. They formed a fast bond as it quickly became clear that they shared a passion for practicing high-quality medicine and treating patients and their owners with warmth and respect. In fact, they did things so similarly and could actually pass for sisters that clients often thought they’d seen Dr. Indart when they’d actually seen Dr. Phillips and vice versa! Over the years, they have not only worked together in the clinic but have been co-medical directors of two major veterinary continuing education conferences in the U.S., where they developed programs to educate veterinarians, technicians, and veterinary staff from around the world.