Highlands Ranch Animal Hospital is a Veterinary practice, located in beautiful Carmel Valley. We are searching for a qualified candidate to fill a full-time veterinary receptionist position. This position requires an outgoing, enthusiastic, motivated, compassionate, and dependable person with a positive attitude and excellent customer service skills. We are a small animal exclusive practice that is growing fast. Come work in a healthy and happy work environment with room to grow, at every level. A minimum of 2 years of professional Veterinary experience required. If you possess these qualities and are looking for a long-term commitment, we look forward to meeting you. We are a paperless practice, therefore a working knowledge of Cornerstone is ideal, but not required. Wage based on experience. Visit us at our website at
www.highlandsranchanimalhospital.com to see what we are all about! Contact/send resume to Jessica Eastwood at
[email protected] Our clinic hours are Monday – Friday 7:30 am to 6:00 pm. We are closed on the weekends and observed Holidays. Part time benefits after 3-month probation include: uniform costs, sick pay, discounted veterinarian services.
Receptionist Job Responsibilities:
- Serves customers by greeting, welcoming, and directing them appropriately.
- Notifies veterinarian technicians of their arrival.
- Answering phone calls on a multi-line system professionally and efficiently.
- Scheduling appointments according to the guidelines for hospital flow.
- Ensure patient records are accurate and complete by verifying patient and client information and updating existing client files.
- Prepare and mail thank you and welcome cards.
- Collect client fees, credit card charges, handling cash.
- Explain and demonstrate product and answer questions concerning medications.
- Able to open and close down facility with minimal supervision.
- Contributes to team effort by accomplishing related results as needed.
- Preparing health certificates accurately, lab requests, euthanasia forms
- Handling and counting medications in a pharmacy setting
Receptionist Qualifications / Skills:
- Telephone Skills
- Verbal Communication
- Professionalism
- Customer Focus
- Organization
- Informing Others
- Handles Pressure
- Support Management
Education, Experience, and Licensing Requirements:
- High school diploma or equivalent
- Customer service experience
- Typing skills required
- Minimum 2 years’ experience as a receptionist, preferably in the medical or veterinarian field
- Familiarity with phone systems
- Previous experience with Microsoft Office software preferred, emails, general computer knowledge
Highlands Ranch Animal Hospital is proud to serve the San Diego, CA area for everything pet-related. Our veterinary clinic and animal hospital is run by Dr. Kelly Myers (Owner), and Dr. Sulani Grindle (Associate Veterinarian), who are a licensed, experienced San Diego veterinarians.
Our team is committed to educating our clients on how to keep your pets healthy year round, with good nutrition and exercise. Highlands Ranch Animal Hospital stays on top of the latest advances in veterinary technology and above all, remembers that all animals and pets need to be treated with loving care in every check-up, procedure, or surgery.
Highlands Ranch Animal Hospital is a full-service animal hospital and welcomes both emergency treatment cases as well as pet patients in need of routine medical, surgical, and dental care. Our doctors have years of experience treating serious conditions and offering regular pet wellness care.
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