We are looking for an experienced receptionist with a passion for animal care. Compensation level varies widely based on experience and satisfactory performance of job duties and teamwork during the evaluation period.
Job Duties:
- Greet and welcome clients
- Practice professional standards of phone etiquette
- Provide clients information about services offered
- Navigate practice management software proficiently
- Oversee food and medication pickup
- Maintain a clean, organized, and stocked reception area.
- Balance every day tasks with monthly assignments (rabies tags, sympathy cards, etc)
- Deliver all messages promptly to hospital staff and clients
- Process medical records requests
- Schedule and confirm all appointment and follow-up types
- Receive and record prescription refill requests
- Perform opening and end of day procedures efficiently
- Discharge other administrative duties as assigned
Education / Experience / Physical requirements:
- High School Diploma or equivalent required. Post-secondary education a plus.
- 1-3 years experience in reception required. More experience and competence shown during evaluation period translates to higher pay.
- Must be able to lift 40 lbs. without discomfort or pain.
- Must be able to stand for long periods of time when necessary.
Although many things have changed since we first opened our doors in 1987, one thing has remained the same here at Hidden Oaks Animal Hospital: our desire to provide quality, compassionate care for your companion in a peaceful atmosphere. Our AAHA-accredited, Cat Friendly Practice is equipped with the latest in veterinary technology and equipment. In addition, we offer state-of-the-art services and comfortable boarding accommodations, so you can be confident that your pet will always receive the best possible care we can offer every time you bring them to see us.
Our hospital also has the privilege of having a team headed by Dr. Shannon Ivey that shares her mission of creating an environment where pets can feel relaxed and well-cared-for. In fact, unlike other veterinary hospitals in the Tarpon Springs area, Dr. Ivey lives on-site, which allows her to provide more frequent and immediate overnight care to patients.