Veterinary Receptionist

Pooler Veterinary Hospital is hiring a full time Veterinary Receptionist to be the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care.

What to Expect

As you join our team, expect to be supported in your work and home life with:

• All the benefits you deserve—medical, dental, vision, retirement—plus an employee pet discount because we know your pets are family, too.


• Paid time off. Take the time you need to recharge.

Salary: $15.00 - $18.00 per hour, determined by the candidate's skills, experience, and qualifications.

Schedule: 4 Weekdays 7:15AM-6:00PM. No Weekends

 Key Responsibilities: 

• Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.


• Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.


• Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.


• Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.


• Assist in maintaining cleanliness and organization to ensure a positive client experience.

Qualifications:

• Previous experience as a veterinary receptionist or medical office assistant is preferred


• Strong organizational and multitasking skills


• Ability to maintain a calm, professional, and positive demeanor

About Pooler Veterinary Hospital

Pooler Veterinary Hospital is a family oriented, patient centered, point of veterinary care which brings together dedicated individuals, selflessly pursuing a commitment to uphold the highest standard of veterinary medicine and ethical reasoning, in a constant effort to optimize the quality of life available to our patients and employees.