Veterinary Receptionist

Rye Harrison Veterinary Hospital is hiring a part-time Veterinary Receptionist to be the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care.

 What to Expect

As you join our mission, expect to be supported in your work and home life with:

• Employee pet discount because we know your pets are family, too.


• 401(k) with a generous company match to help you invest in your future while you care for pets today.
  

Salary: $18.00 - $22.00 per hour, determined by the candidate's skills, experience, and qualifications.

Schedule: This is a part-time position averaging 24–26 hours per week. Shifts include Saturdays from 7:45 AM to 1:30 PM and one to two weekday shifts from 7:45 AM to 5:30 PM. There is potential for the role to transition into full-time hours in the future.

Key Responsibilities: 

• Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.


• Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.


• Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.


• Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.


• Assist in maintaining cleanliness and organization to ensure a positive client experience.

Qualifications:

• Minimum of 1 year of experience as a veterinary receptionist is preferred.


• Strong organizational and multitasking skills.


• Ability to maintain a calm, professional, and positive demeanor.

About Rye Harrison Veterinary Hospital

Rye Harrison Veterinary Hospital is a full-service, AAHA-accredited facility serving Rye, NY and surrounding communities in Westchester and Fairfield Counties. We care for dogs, cats, and exotic pets, offering advanced medical services alongside boarding and grooming. Our team is committed to delivering outstanding patient care while fostering a positive and supportive work environment.