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Veterinary Receptionist Customer Service Representative

salary Salary :

$16 - 19 hourly

Job Description - Veterinary Receptionist Customer Service Representative




Do you have the power to make customers happy?


We are looking for an experienced receptionist. The right candidate should have a Happy/High tone personality but must be firm and willing to guide our CSR team. This team member must have strong communication skills, computer knowledge, and excellent record-keeping abilities.


Our customer service team members will collaborate and work as along with other team members to complete daily and monthly tasks such as handling incoming calls, confirmations, callbacks, and other clerical tasks like checking emails and customer requests.  Also will be responsible to maintain and organize the Front Desk. Will be responsible for collections. Must learn the use of equipment (printers, computers, worksites) and be ready to train the team appropriately on them.


We are looking for a conflict resolution expert, able to handle demanding customers and maintain a high standard of customer service. A team player that would be willing to help and add value to our Hospital.

Come join our quest to keep pets and clients healthy and happy!




Desired Skills and Abilities


- Experience in the Veterinary field.


- Leadership and conflict resolution


- Willingness to learn and coach


- Must have flexible scheduling and reliable transportation.


- Must be willing to help maintain a clean workspace.


- Cleaning after customers' pets may be required.

- Spanish is a Plus

Job Type: Full-time



Job Location: City of Sunrise, FL



Required experience: Receptionist, Veterinary Field.



Benefits: 401K Plan, Health Insurance



Hours: Hours 35 - 40



Schedule: Monday thru Friday



Job Type: Full-time



Salary: $16.00 - $19.00 per hour


Benefits:

  • 401(k) & 401(k) matching

  • Flexible schedule

  • Health insurance

  • Paid time off

  • Retirement plan

Schedule:

  • Monday, Tuesday, Thursday, Friday ~10/11 hour shift (7:50AM - 7PM)

  • Wednesday and Saturdays (7:30AM - 2PM)

  • Weekend availability

  • Hours in the medical field are subject to be extended, however, we strive to leave on time


Previous Veterinary Experience Required


Work Location: In person



Compensation: $16.00 - $19.00 per hour






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