Vice President of Administration

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Job Description - Vice President of Administration

Texas Health Action (THA) is a community-informed non-profit organization dedicated to providing access to culturally affirming, quality health services in a safe and supportive environment, with expertise in serving LGBTQIA+ people and those impacted by HIV. THA's programs include Kind Clinic, Waterloo Counseling Center, and TeleKind. Read more about THA here: http://texashealthaction.org.

As THA expands its impact, we seek a highly skilled and experienced individual to fill a new, multi-faceted leadership role responsible for overseeing and integrating administrative operations across the domains of human resources, compliance, provider credentialing, corporate governance, and facilities management.  Reporting directly to the Chief Financial and Administrative Officer, and in collaboration with other senior leaders across the organization, the VP of Administration provides strategic guidance and operational oversight to drive efficiency, mitigate risks, and create an optimal administrative infrastructure to support the organization's mission. 

This is a full-time, exempt position. Remote work is allowed, but the incumbent must reside in the state of Texas and will be expected to attend meetings and perform certain portions of essential duties on-site at our administrative headquarters in Austin, Texas. Based on this need for regular presence on-site, the ideal candidate will live in the Central Texas or San Antonio regions. Please note that this job posting may appear in multiple regions, but there is only one position to be filled. All postings will be removed once the position has been filled.

Key Responsibilities:

Human Resources Leadership 

  • Through the supervision of the Director of Talent & Culture, oversee all people operations including talent acquisition, compensation, benefits, employee relations, training, HRIS, and HR compliance 
  • Develop and implement HR strategies, policies, and programs to attract, develop and retain top talent 
  • Foster an engaged and inclusive culture aligned with the organization's mission and values 
  • Provide guidance to agency leaders on workforce planning, succession, and organizational design 

Enterprise Risk Management & Compliance 

  • Through supervision of the Enterprise Risk & Compliance Manager, establish and maintain an effective enterprise risk management and compliance program 
  • Ensure compliance with all applicable laws, regulations, standards and organizational policies 
  • Lead risk assessments, develop mitigation strategies and implement monitoring controls 
  • Oversee compliance training, auditing, investigations and committee/board reporting 

Facilities Management 

  • Guide the planning and maintenance for all facilities and office locations 
  • Manage projects related to renovations, relocations, and expansions 
  • Ensure safety, security, efficiency and sustainability across all facility operations 
  • Oversee procurement and management of facilities vendors, suppliers and service providers 

Provider Credentialing 

  • Oversee provider credentialing processes to ensure proper licensing and qualifications 
  • Maintain current credentialing policies and procedures aligned with regulations 
  • Manage the credentialing verification process and committee approval workflows 
  • Ensure credentialing files are complete, accurate and adhere to standards 

Corporate Governance & Board Relations 

  • In partnership with the Executive Team, serve as administrative liaison to the Board of Directors and Board committees  
  • Supervise the board meeting logistics, materials preparation, completion of meeting minutes, and tracking of action items or other required follow-up. 
  • Maintain corporate records, policies and governance documents including the submission of required filings 

Leadership & Strategy 

  • Build and mentor a high-performing team. 
  • Manage resources and workflow across the administrative portfolio 
  • Serve as a strategic advisor to the senior leadership team on key administrative functions initiatives 
  • Promote cross-functional collaboration, process improvements and operational excellence 

Compensation:

Based on job duties and requirements, this position is placed in pay grade 50 with a full-time, annual salary range of $115,000 to $130,000 plus a performance incentive structure. The actual compensation package will be based on the candidate's qualifications and experience.

Education & Experience

  • Bachelor's degree is required. Master's degree in business, human resources, healthcare administration or related field is preferred.
  • a minimum of 10 years of progressive experience providing leadership across human resources and compliance.
  • Demonstrated experience navigating employment law, credentialing standards, and healthcare regulatory environment.
  • Familiarity with principles of corporate governance and non-profit board management.

Skills & Abilities

  • Outstanding communication, relationship management and influencing skills 
  • Proven ability to drive change and process improvements in complex environments.
  • Strong problem-solving and analytical skills, with excellent attention to detail, and the ability to think critically and identify patterns and trends in data.
  • Collaborative and team-oriented, with the ability to work effectively with stakeholders across multiple departments and disciplines.
  • Commitment to holding self and others accountable
  • Ability to prioritize tasks, meet deadlines, and manage multiple projects simultaneously.
  • Dedication to continuous learning, exploring relevant trends, and maintaining knowledge of best practices in functional areas overseen.
  • High level of ethics, integrity, and commitment to the mission of Texas Health Action and the communities it serves.

EOE Statement: Texas Health Action is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

  • Health Care Plan (Medical, Dental & Vision)
  • Employee Assistance Program
  • No-cost telehealth Visits via HealthiestYou
  • Retirement Plan with employer contribution and matching
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation, Sick & Holidays)
  • Disability (Short Term & Long Term)
  • Training & Development Budget
  • Family Leave
  • Flexible Work Schedule
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