Vice President of Operations

VP of Business Operations

Build the Operational Engine Behind a Company Designed to Scale

Northline Roofing is a Charlotte-based home services company entering its next phase of maturity.

We are not hiring someone to maintain what exists.
We are building the structure required for disciplined, multi-market growth.

Northline has a mission to make real impact through growth. That level of scale requires leadership depth, operational clarity, and consistent execution.

I am hiring a VP of Business Operations to serve as my second-in-command and build the operational engine that makes expansion possible.

This role is for a builder.

The Mission

Over the next 24 months, we will expand into surrounding submarkets.
Our structure will center around strong Directors at the company level and Operations Managers in each local market.

Your responsibility is to build the systems, standards, and leadership discipline that allow that model to perform at a high level.

This role is not about maintaining activity.
It is about building durability.

If you are looking for a comfortable executive title, this is not the seat.
If you want long-term ownership and measurable impact, it may be.

What You Will Own

You will operate the day-to-day business so I can focus on vision, capital allocation, and expansion.

Specifically, you will:

• Lead and develop our Sales Manager, Operations Manager, and Production Manager


• Establish clarity and accountability across the leadership team


• Install and operate a consistent execution rhythm (EOS experience is a strong advantage)


• Build simple, repeatable systems that reduce friction and eliminate chaos


• Develop KPI scoreboards that drive performance and transparency


• Protect gross profit and improve operational efficiency


• Standardize processes so they can be replicated in future markets


• Identify bottlenecks and solve them at the root

If something is unclear, inefficient, or underperforming, you take responsibility for elevating it.

Who This Is For

• You have experience scaling a home services company


• You understand field operations, sales organizations, and production workflows


• You are systems-driven and financially disciplined


• You are comfortable holding leaders accountable


• You think in multi-year horizons


• You value clarity over noise


• EOS experience is a plus

You should be energized by building structure. Not just managing motion.

Compensation

Base Salary: $100,000 – $130,000 (based on experience and track record)
3% Profit Sharing

As the company grows, your participation grows.

We are currently relocating our office operations to the South Charlotte area.

If you are serious about building a high-performance organization and scaling Northline into a disciplined multi-market operation, I would welcome the conversation.

Embrace The Climb.
Ryan Freda
Founder, Northline Roofing