Vice President of Operations - Pizza

Position Overview: We are seeking a strategic and dynamic Vice President of Operations to lead our franchisee operations for a growing quick service restaurant (QSR) group. The ideal candidate will have extensive experience in the QSR industry, a proven track record in operations management, and a strong focus on driving performance, profitability, and brand consistency across multiple locations.

Key Responsibilities:

• Operational Leadership: Oversee day-to-day operations of multiple franchise locations, ensuring adherence to company policies, procedures, and brand standards.

• Strategic Planning: Collaborate with the executive team to develop and implement operational strategies that support the company’s growth objectives and enhance operational efficiency.

• Financial Management: Monitor financial performance of each location, including budgeting, forecasting, and P&L analysis. Identify cost-saving opportunities and optimize resource allocation.

• Training and Development: Develop and implement training programs for restaurant managers and staff to promote operational excellence and customer service standards.

• Quality Assurance: Ensure compliance with health and safety regulations, quality control standards, and operational best practices to maintain high customer satisfaction levels.

• Market Analysis: Conduct market research and competitive analysis to identify trends and opportunities for growth, expansion, and improvement in service delivery.

• Cross-Functional Collaboration: Work closely with marketing, human resources, and supply chain teams to drive initiatives that enhance operational performance and brand awareness.

• Performance Metrics: Establish key performance indicators (KPIs) to measure operational success and drive accountability across all locations.

Qualifications:

• Bachelor’s degree in Business Administration, Hospitality Management, or a related field; MBA preferred.
• 10+ years of experience in operations management within the QSR or restaurant industry, with at least 5 years in a senior leadership role.
• Proven track record of driving operational improvements and financial performance.
• Strong leadership, communication, and interpersonal skills with the ability to motivate and develop teams.
• Exceptional analytical and problem-solving abilities, with a data-driven approach to decision-making.
• Experience in franchise operations is a plus.