VIP Lounge Representative - Beau Rivage

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

As a VIP Lounge Representative, you’ll provide personalized, luxury service that creates memorable experiences for our most valued guests. If you love hospitality and making meaningful connections, apply today.

THE STARTING RATE: $16.28

THE DAY-TO-DAY:

• Answer questions, facilitate guest reservations and verify if special requests/amenities were delivered.

• Ensure the VIP check-in/out process is efficient and flawless while facilitating an excellent working relationship between the property and the guest.

• Resolve guest bills with casino hosts for any additional food, beverages or show tickets.

• Ensure correct charges and credits are posted, collect payments, handle cash and credit transactions, and demonstrate responsibility in balancing all cash and cash equivalent transactions using property cash handling procedures.

• Open the VIP lounge daily by following department standards including but not limited to: running Opera reports for guest arrival and departure information and assigning rooms for VIP arrivals.

• Close the VIP lounge daily by following department standards including but not limited to: ensuring guest rooms are assigned, amenities sent, take prepared keys to the front desk, run next day arrival reports, forwarding phones and locking the VIP lounge.

THE IDEAL CANDIDATE:

• Must be 18 years old or older.

• Must have High School diploma or GED.

 THE PERKS & BENEFITS:

• Wellness incentive programs to help you stay healthy physically and mentally.

• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.

• Free meals in our employee dining room.

• Health & Income Protection benefits (for eligible employees).

• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community.

VIEW JOB DESCRIPTION:

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=11981

Are you ready to JOIN THE SHOW? Apply today!