VIP Service Coordinator (Sales-Focused)

Company : Gerald Jones Ford Lincoln

Job Type : Full Time

3480 Wrightsboro Rd, Augusta

Number of Applicants

000+

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Job Description - VIP Service Coordinator (Sales-Focused)

About Us

At Gerald Jones Ford, we are committed to delivering a best-in-class customer experience while maximizing every opportunity to serve our customers’ automotive needs.

Our service drive is one of the busiest touchpoints in the dealership—and a major opportunity for growth.

We are seeking a high-energy, sales-driven VIP Service Coordinator to engage with service customers, elevate their experience, and actively identify opportunities to generate additional service and parts revenue.

Position Overview

This is not just a customer service role—this is a revenue-driving position. The VIP Service Coordinator is responsible for greeting customers, building rapport, and turning service visits into sales opportunities by promoting maintenance, upgrades, and additional services.

Key Responsibilities

Greet and engage every service customer with energy, professionalism, and urgency

Actively build relationships and maintain a strong presence in the service drive

Identify and create sales opportunities within the service lane

Support service advisors by reinforcing recommendations and increasing customer approval rates

Assist in managing customer flow and ensuring a premium experience

Follow up with customers to drive repeat business and retention

Qualifications

Proven experience in sales, customer engagement, or upselling (automotive preferred but not required)

Strong communication and persuasion skills

Outgoing, confident personality with a natural ability to connect with people

Ability to work in a fast-paced, performance-driven environment

Self-motivated with a results-oriented mindset

What We’re Looking For

Someone who sees every customer interaction as a sales opportunity

A team player who can support advisors while also driving their own impact

A motivated individual who wants to increase income through performance

A professional who can balance hospitality with assertiveness

Compensation & Benefits

Competitive hourly pay + performance-based bonuses

Growth opportunities within the dealership

High-traffic environment with strong earning potential

Supportive and driven team culture

Original job VIP Service Coordinator (Sales-Focused) posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

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VIP Service Coordinator (Sales-Focused)

Job Description - VIP Service Coordinator (Sales-Focused)

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