VIP Specialist - Full Time - Detroit

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show stopping experiences. You will operate with a large focus on culture by living through our core values. Not to mention you will have access to some amazing company perks such as:
THE JOB:
The

SHOW

comes alive at MGM Resorts International. As a VIP Specialist, you will be responsible for setting the stage for an excellent guest experience. Using your outstanding guest service skills, you will assist our guests with appropriate accommodations and arrangements with regards to VIP guest reservations and room assignments. In your role, you will create WOW memories for our guests that they will carry with them far and beyond their time with us.
Work with a diverse team of enthusiastic people in a FUN and fast-paced environment to achieve company goals
Using your analytical skills, you will evaluate our guest's play to determine and establish comp profiles for guest reservations
You will receive inbound calls in response to various mailings and invitations, slot tournament reservations, while assisting our database marketing team with player's account updates
Maintain the privacy of our guest's information following all company policies and procedures
Engage with guests and employees by smiling and hearing their story
HOURLY WAGE:

$18.99
A GREAT CANDIDATE:
Has high energy and positive attitude
Has strong communication skills
Has a strong knowledge of Microsoft office programs
Has strong knowledge of standard kitchen equipment
Can handle multiple tasks at one time
Has high attention to detail
Candidates who join the

SHOW

will have access to some amazing company perks such as:
Wellness incentive programs to help you stay healthy physically and mentally
Maintain a work/life balance
Access to a variety of company Hotel, Food and Beverage, Retail, and Entertainment Discounts
Free meals in our employee dining room
Free parking on and off shift
Various programs and networking opportunities to help you get promoted
volunteer opportunities to give back to the community
Health Benefits
Other various discounts with company partners such as travel, electronics, online shopping, and many more

#J-18808-Ljbffr