Virtual Front Office Team Member

Main duties responsibilities:

Schedule patient appointments
Answering phone calls
Confirming appointments
Scan documents into POS
Enter in patient's insurance plans
Breakdowns
Coverage tables
Maximums
Deductibles
Assigning fee schedules (which can differ depending on the provider)
Submit insurance claims and predeterminations
Enter in EOB (insurance payments)
Communicate with assigned team member from primary office (this particular office as of today only sees patients 3x out of the month)
Schedule:

Monday - Friday 9:00 a.m. - 3:00 p.m. (EST)

Salary:

$17-$26/hour

Our ideal candidate

Dentrix

experience is

REQUIRED
Curve

experience is advantageous
5+ years of dental billing experience

REQUIRED
Great customer service skills
Great and positive attitude (polite and friendly)
Punctual and excellent attendance record
Willing to learn and takes instruction well
Excellent communication skills
Proficient with computers
Great organizational skills
Time management Skills
Great attention to detail
Great at multitasking
Professional
Efficient
Understands the process
Values good organization and always prepared
Self-sufficient and productive
Enthusiastic and passionate about dental
Listening, knowing and understanding our patient's needs
Practice Description

9 Doctors
15 operatories
38 total number of staff

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